Windows 10: Why is it so hard to get help over the phone

Discus and support Why is it so hard to get help over the phone in Windows 10 Installation and Upgrade to solve the problem; Currently at 2 hour long phone call 90% of it spent on hold. All i want to do it buy a product key for windows 10 and every time they put me on hold Im... Discussion in 'Windows 10 Installation and Upgrade' started by Brandon Bruckschwaiger, Dec 9, 2023.

  1. Why is it so hard to get help over the phone


    Currently at 2 hour long phone call 90% of it spent on hold. All i want to do it buy a product key for windows 10 and every time they put me on hold Im passed off to another agent who asks me my email. Which is very annoying.

    :)
     
    Brandon Bruckschwaiger, Dec 9, 2023
    #1
  2. meebers Win User

    Supported phones for Windows 10 Mobile Insider Preview Mobile

    Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.
     
    meebers, Dec 9, 2023
    #2
  3. Winuser Win User
    Supported phones for Windows 10 Mobile Insider Preview Mobile

    When my phone fails to upgrade I just keep trying. One upgrade took 3 or 4 tries.
     
    Winuser, Dec 9, 2023
    #3
  4. Why is it so hard to get help over the phone

    help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Dec 9, 2023
    #4
Thema:

Why is it so hard to get help over the phone

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