Windows 10: Why is Microsoft photos showing this when I try to open an image with .HEIC extension: "The...

Then I go to Microsoft Store and the HEVC Video Extensions is charging $0.99 to download.

:)

 

Need to open file extension HEIC and png.

Hi Sharon,

I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

You need to install an extension for HEIC Image formats.

https://www.microsoft.com/en-us/p/heif-image-ex...

Detailed steps are in this tutorial:

https://www.windowscentral.com/how-open-heic-an...

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do
more harm than good sometimes.

 

HEIF image Extension intalled via Microsoft App store still cant open HEIC pictures.

Hi,

I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

You need to install HEIC extension in order to view HEIC format files in Photo viewer. Detailed steps:

https://www.windowscentral.com/how-open-heic-an...

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do
more harm than good sometimes.

 

I still can't view HEIC files despite installing Microsoft HEIF Image Extensions from the Microsoft Store

I installed the Microsoft HEIF Image Extensions and the Video extension too from the Microsoft Store, but when I try to open my HEIC photos it comes up with "Download codecs from Microsoft store"...

Is there a fix?