Windows 10: Why is microsoft scamming me?

Purchased by accident the upgrade for windows 11 pro which I do not need in the slightest while trying to purchase a digital entitlement for windows 11. Every thread or question about digital entitlement on microsoft websites has for answer to buy it from the microsoft store, which is clearly not true if you are doing it with a computer that already has windows 10 or 11, so i don't know who's the genius who designed that.Then, once it's purchased by accident, it appears you cannot ask for a refund, although EVERY thread says to just ask for a refund in the order history, which is clearly als

:)

 

Microsoft Technician Scams

Some related and official Microsoft articles:

• Protect yourself from tech support scams
  
• Tech support scams
  
• www.microsoft.com/reportascam
  

Other non-Microsoft, but very good articles worth reading:

• Tech support scams: help and resource page | Malwarebytes Labs:
• Beware of Phony Tech Support Scams

 

Microsoft Technician Scams

Thank you very much, will pass on to my friend. Plus will file for my own future reference.

 

Scam or legit call?

That's a scam call....

Microsoft will never call you out of the blue.

Best to just hang up on those scammers.

Suggestion to read/watch:

• Beware of Phony Tech Support Scams
• New breakthroughs in combatting tech support scams - Microsoft On the Issues