Windows 10: Why is my account acting like I'm a child?

Why is it acting like im a child? I updated my age and when I try to sign in a get an error now.

:)

 

Child Account Get Greyed Out

Thanks for the suggestion, but I did the following instead.

I have another laptop, 2 weeks old, with Windows 10 Home on it.

On that one, I tried the same steps with the child account, and got the exact same results.

 

Child account

I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

Answering your questions:

• Did you make any changes to the child account prior to the issue? No, I did not make any changes.
• Since when you are facing this issue? Right from the start. I never got to login.
• Are you able to login with other child accounts on the computer? No

I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

Thank you for your help.

David.

 

Child Account

Hi
Izzy1412,

Thank you for the response.

We truly understand the urgency here. Here in the forums, we're unable to call you. We highly suggest you Contact
Support for further assistance.

What we can do here is provide the online support pages that helps you out with the steps needed to resolve issues and provide insight on different types
of accounts.

Managing parental consent - Microsoft Support will
provide you information how a parent and child accounts are created.

If you're being asked for parental consent, the birthdate on your account indicates that you're underage. You mentioned you are 17, which means you're underage and the
account is considered a child type. To resolve this, please have the parent account assigned to your account provide consent. Only the parent account can do this.

This is in compliance with regulations that require parental consent:

• Child Online Privacy Protection Act (COPPA) – United States
• General Data Protection Regulation (GDPR) – European Union
• Personal Information Protection Act (PIPA) – South Korea

If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other
members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.

Kind Regards,

Marrion Y.