Windows 10: Why is my bitlocker recovery key missing when I can see my computer listed as a device in...

Discus and support Why is my bitlocker recovery key missing when I can see my computer listed as a device in... in Windows 10 Gaming to solve the problem; I own a Dell Inspiron 15-R 5579 laptop. The computer no longer powers up and cannot be repaired.I removed the HDD from the laptop and plugged it into a... Discussion in 'Windows 10 Gaming' started by Charles Slagle, Apr 8, 2024.

  1. CHARLES SLAGLE
    Charles Slagle Win User

    Why is my bitlocker recovery key missing when I can see my computer listed as a device in...


    I own a Dell Inspiron 15-R 5579 laptop. The computer no longer powers up and cannot be repaired.I removed the HDD from the laptop and plugged it into a USB HDD adaptor. When connected to another computer, the drive appears, and I am prompted to provide the bitlocker recovery key to unlock the drive. When I log into my MS account I cannot find a recovery key for this laptop.I am the sole owner of this laptop which I bought directly from Dell. I have only ever had this MS account.I can see my Inspiron 5579 listed in the devices of my MS account.DESKTOP-IEB49HMInspiron 5579If this device is s

    :)
     
    Charles Slagle, Apr 8, 2024
    #1
  2. SHAFEEQ_KHAN
    Shafeeq_Khan Win User

    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Apr 8, 2024
    #2
  3. JEREMY TAYLOR1
    Jeremy Taylor1 Win User
    Bitlocker Recovery Key

    No, no other accounts.

    What puzzles me is why the Bitlocker recovery key is not listed on the microsoft account, but there is a recovery key listed there for a computer I do not recognise.

    I have several laptops but only the HP Envy has had Bitlocker on it. So what key is this on my account? And why isn't the Envy key there?
     
    Jeremy Taylor1, Apr 8, 2024
    #3
  4. XYLEE DEL
    Xylee Del Win User

    Why is my bitlocker recovery key missing when I can see my computer listed as a device in...

    Xylee Del, Apr 8, 2024
    #4
Thema:

Why is my bitlocker recovery key missing when I can see my computer listed as a device in...

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