Windows 10: why is my camera grey and laptop saying my camera is being elsewhere but no other app is...

my camera isnt working all of a sudden its grey and not letting me record, I cant use zoom or kaltura because it says the camera is in use. This is the first time this has happened, I've turned off melware, done updates, uninstalled apps and nothing is fixing it

:)

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.

 

Camera failure in Windows 10 laptop

Hey guys, I have a Dell inspiron 3576 laptop Windows 10 home version 21H2 installed on January 2022 OS build 19044.1645. So this is the Camera that came with this laptop i'm referring too. I pinned the app to my start menu and when i open it says that this device can't find the camera, most of the time. So i open device manager and there is no camera device listed. BUT what i do see is a yellow triangle way down at the bottom in Universal serial bus controllers that says Deposit descripter device failed. So i update the driver and my camera would list with all the other devices and start to work again. So my question is, Is the camera driver related to serial bus controllers and "WHY" does my camera quit working?? Thank you, larry

 

Camera failure in Windows 10 laptop

Drivers look OK and are the same as the drivers on my Laptop camera, the only difference is you are getting Code 45 in the General Tab. Mine says "This device is working properly." That eliminates what I said in post #5 about driver modifiers. There seem to be none. That may mean the Application you have installed is suspect, it may require certain camera features which are non existent in your laptop camera. The obvious thing to do is uninstall that Application and then see if your camera works with more mundane applications like the Camera App, Skype, Zoom, etc. Settings > Privacy > Camera > Allow apps to access your camera. Check your lists of MS Store Apps and Desktops Apps with camera access. The worst case is if the hardware is dead, or the cable to the camera. Attachment 365649Attachment 365650