Windows 10: why is my closed caption opaque

my closed caption is opaque not white in chrome but not in edge

:)

 

Subtitles/closed captions are now opaque instead of bright white.



I don't know how to do a screen shot so I've put URL instead. Subtitles/closed captions are for the hard of hearing (me) so I can read what the person is saying, problem is now I can't see the subtitles clearly; they've changed from bright white across
the bottom of the news report I'm watching to a faint opaque colour and I don't know how to get the words to show bright white.

 

Closed Caption

Hi LorettaPhillips1,

I'm an Independent Advisor and consumer of Microsoft products just like you. Let me help you with your concern.

Here's the steps to turn on closed captioning:

1. Right-click or tap-and-hold anywhere on the playing video. A menu bar will appear at the bottom of the screen. If closed captioning is available, a CC icon will be displayed.

2. Tap or click the CC icon.

3. Tap or click the language you want to see closed captions in.

https://support.microsoft.com/help/3078107/

 

closed captioning

Hi RichardWilliams3606,

I'm Charles, an Independent advisor trying to help.

You have tried to verify the subtitle settings, through these steps I share

https://support.microsoft.com/en-us/help/21055/...

https://support.microsoft.com/en-au/help/307810...

I hope the steps work for you

Attentive to any comments

Have a happy day

Best Regards,

Charles.