Windows 10: Why is my computer freezing at the start up screen?

I'm a PC user meaning I don't use a laptop. When I bought Windows 10 Home for my computer I had a few issues with it like BSOD, but they eventually stopped. One day, when I was on it, I removed a speaker USB from my motherboardI didn't have a case at the time and it just shut off. I have looked this up, it says it is either a software or hardware issue I'm beginning to lean towards hardware because I have a low end PC especially the GeForce GT 740. Yes, I have tried all troubleshoot options including resetting, personally I think it is the power supply, but I'm not sure.

:)

 

computer freezes on start up

Hi,

I am trying to fix a computer and would appreciate any suggestions of help.

I start the computer, it loads, gets to the windows screen, the blue segmented line goes across a couple of times then the whole thing freezes in that spot, the blue line stops moving and that's as far as it gets.

Things I tried:
F8 - safe mode
- last known good configuration
- Start Windows normally
- (etc)
When I tried these it just came back to the F8 screen.

Pushing 'R' didn't do anything (I was told this could make a repair) o.0 ??

Tried to boot up from an operating system disk by changing the boot up menu (delete) and this didn't work either. All it did was get to the windows screen and the blue line moved across a couple of times and it froze again in that spot.. exactly the same as when I try to start it.

I am clueless now as to how to get this computer working. Any ideas?

 

Laptop freezes during Starting up on Windows 10 computer.

Hi Nguyen,



Thank you for your response with the current status of the issue.



To assist you better, please provide us the below information:

• Have you tried to perform startup repair of the computer?
• When you say that "The screen was freeze, neither the Keyboard nor the Mouse responded.", when exactly the screen is getting freeze? Is it at login screen or while booting the computer?
• When you switch on the computer, are you able see anything on the screen?

I suggest you to try to perform the steps which provided in the previous post and let us know the results.





Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.