Windows 10: Why is my computer not letting me login

I put my computer to sleep last night and didn’t sign out and now this morning I have gone to go play it and I was told to send a code to my email and when I click it, it doesn’t send or give me alternative ways to sign in. I have tried everything like shutting the computer down, calling Microsoft submitting a community help request but nothing seems to be working. After shutting the computer down it still tells me im logged in and need to send a code to that one specific email

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Computer will not let me login

Hello Ath3naOK,

Good to see you in Microsoft Community.

Did you have any special actions (such as installing system updates, hardware changes, etc.) before that?

Based on your current situation, I suggest you try to repair your system by following the steps below.

• Steps to enter winRE (From the login screen)
  

1. Press and hold the Shift key on the login screen, then restart.
   
2. After restarts to the "Choose an option" screen, select "Troubleshoot" > "Advanced options".
   
   
   
   
   

1. Choose "Startup Repair" to try the system automatic repair.
   
2. Select "Command Prompt", then log in with your account, and run the commands below.
   
   
3. If you installed the system update before the system is abnormal, you can use "Uninstall Updates" to uninstall recent updates (which include Quality updates and Feature updates, try both).
   
4. "Startup Settings" > "Restart", after the restart, you'll see a list of options. Select 4 or press F4 to start your PC in Safe Mode. Or if you'll need to use the internet, select 5 or press F5 for Safe Mode with Networking. Then log in normally.
   
   If you can successfully enter safe mode, run the commands in step 2 to repair possibly corrupted system files.
   

If anything is unclear, please do not hesitate to let me know.

Best Regards,

| Microsoft Community Support Specialist

 

Random account appeared on login to my computer

Hi Mathew,

Thank you for getting back to us.

I suggest you to try the below steps to remove the user account from your computer.

• 
  Login to your computer through administrator account.
  
• 
  Press Windows key + r and type
  netplwiz, hit Enter.
  
• 
  Select the user account, you want to remove.
  
• 
  Click on the Remove button.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.