Windows 10: Why is my HP laptop not connecting to the wifi network?

The HP laptop with Windows 11 in S mode I just bought is having problems connecting to the wifi network. After trying and re trying for over an hour it did connect but won't stay connected for more than 30 seconds. Please advise.

:)

 

How to connect to an existing wifi network?

As you suggested, I tried disabling the ethernet adapter and that caused wi-fi to connect, so the desktop wifi does work. Also, I accessed the router and changed the wireless network name (to wfCHS). Thanks!

However many problems are still unresolved:

My laptop behaves just as I want it to. Assuming the router has wifi turned on and the laptop has an ethernet connection, connection to the internet is by ethernet (no private network name), and the wi-fi connection is to my private network "wfCHS", but with no connection to the internet. (If I disconnect the ethernet cable, then wfCHS becomes connected to the internet and stays that way even if I reconnect the cable.) A directory listing shows both laptop and desktop under "Network". Great!

Things are rather different with the desktop. With Ethernet disabled, the desktop shows a wi-fi connection to the internet. Under Settings > Status it's called "wfCHS" but under Network Connections it's called wfCHS2. If I then re-enable the ethernet connection, the wifi connection stays enabled for a minute or two, then disconnects. Further, the ethernet connection is given the name wfCHS2 under both Status and Network Connections.

Why does the desktop give an (unwanted) name to the ethernet connection while the laptop doesn't?

Why does the desktop disconnect its wi-fi connection a minute or so after the ethernet connection is enabled, while the laptop doesn't?

Why does the desktop give two different names to the wifi connection, depending on whether it's viewed under Status or Network Connections, while the laptop doesn't?

Why does the laptop show the desktop under Network, while the desktop shows only itself?

Things are so convoluted that I'd be happy to start over. I've had the desktop "forget" the wi-fi connection as you suggested, then re-established it, but this hasn't helped. Can the ethernet connection also be "forgotten"?

Really appreciate the help you've given so far!

 

I'm online from my wifi laptop but can't connect to my home network

Nope, I've tried all the steps of all the fixes listed by Dalchina and Try3 but the problem still exists. The W10 laptop refuses to access my main W7 pc (named CG16) on my home network, although it can 'see' it, ie, it shows CG16 in the network list. The only thing I haven't tried is Dalchina's suggestion about creating a shortcut, mainly because I'm not sure where this shortcut is supposed to be. I'm assuming it has to be on the W10 laptop but I don't understand how it could work. More info please, Dalchina, if you'd be so kind. Daymin, sorry: I have no idea what you're trying to say.

 

HP 15-ay513tx laptop "Connected, No Internet" on hotspot..

Hello,

I own a Dell Latitude 5430 and an HP 15-ay513tx. I often have to use my mobile's wifi hotspot to access internet on the go.

I notice that I am able to access the internet fine on the Dell laptop. However, the HP one is a peculiar case.

The HP Case:

So, on the HP, the internet works fine as long as I'm viewing my lecture videos (which happen to be MPEG-TS segmented videos with AES encryption).

However, if I view even a 10 minute long video on youtube, this is what has been occuring since the last 2-3 months:

1. 2-3 minutes into the youtube video, the network icon starts showing the yellow exclamation mark. If I click on it, then for my wifi network, it says "Connected, No Internet". And I can no longer access the internet on laptop unless I:
   1. disable the network adapter, and re-enable it;
   2. reset the network stack (requiring restart); or,
   3. restart the system.
2. However, if at this very point in time, I am able to browse the internet on my mobile's browser just fine!

So there are a couple of perplexing issues for me...

1. the internet works fine on the mobile's browser, but not on the laptop's browser connected to that very mobile's wifi hotspot.
2. Also, on the the laptop, internet works fine as long as I'm browsing regular pages (like while navigating to and typing this post) or when viewing the MPEG-TS lecture videos (which have never been less than 2 hours long). However, if I view a youtube video, I face this "Connected, No Internet" issue.

I have tried the following couple of things to no avail:

1. I tried assigning DNSs (such as Google DNS and 1.1.1.1) in the IPv4 and the IPv6 files of my network adapter properties. This didn't help.
2. Turning off the hotspot, re-enabling it and then connecting the laptop back to it.
3. Turning the hotspot as well as mobile data off, re-enabling both of them and then connecting the laptop back to it.
4. Using another mobile's hotspot. Even on the other mobile's hotspot, I face the same issue.
5. Disabling the wifi adapter from Device manager and then re-enabling it didn't solve the issue either.

HP system specifications: https://support.hp.com/in-en/document/c05404795
Dell system specifications: https://www.dell.com/downloads/globa...spec_sheet.pdf (the i5 variant)

One of the suspects could be that one time, I had tried using the built-in Hyper-V Virtual Machine feature on my HP laptop. Since then, the number of network adapters has increased as per the following screenshot:




Also, since then, even while using my wifi hotspot, I don't get the usual wifi icon in the system tray. Instead, I get an ethernet-like icon:




Both my laptops (the Dell one as well as the HP one) are running Windows 10 1607 (OS Build 14393.953).

One of my constraints is that I cannot try updating my windows because of approaching exams.

Any suggestions which can help me fix this issue without a windows update?

- - - Updated - - -

[Update:] I just noticed that all this while, I had ignored that actual Realtek Wifi adapter in the control panel... I had tried disabling and re-enabling the Hyper-V adapter.. *Busted

So disabling and re-anabling the actual Realtek Wifi adapter does restore the wifi to normal. But it's a real hassle because video streams often aren't resuming when I reconnect to the mobile's hotspot. I have to reload the entire webpage and navigate to the timestamp to resume my videos.

Any solution which can help me solve this hassle?