Windows 10: Why is my laptop updating only to 30% and then shutting down?

My laptop just prompted me to either Update and Restart or Update and Shut Down, however after I selected Update and Shut Down it only updated to 30% and then started shutting down. My laptop is an HP Notebook.

:)

 

My laptop keeps shutting down after 30sec

Hi Andie,

To help us figure out what can cause your laptop to shut down after 30 seconds and the appropriate troubleshooting steps, we’d like to clarify the following:

• Have you made any recent updates on your device?
  
• When you said “to bring up Microsoft desk”, are you pertaining to your Microsoft account?
• What troubleshooting steps have you done so far to resolve your concern?
  

We'll be waiting for your response.

 

Laptop won't shut down

Hi Muhammad,

Most of the time, the issue regarding a device that won't shut down properly may be caused by a system conflict after an update or that there are some incompatibility issues. To assist you with this concern, we recommend that you run the troubleshooter.
To do this, kindly follow the steps listed below:

• Type troubleshooting in the Search bar and press
  Enter.
  
• Click on View all on the left-side of the page.
  
• Click on each category below then follow the on-screen prompt to run the troubleshooter:
  

• Background Intelligent Transfer Service
  
• Hardware and Devices
  
• Power
  
• Windows Update

Note: Make sure that you restart your PC after running the troubleshooter for each category.

Let us know how it goes after performing the suggested steps.

 

Laptop shuts down

I upgraded my Toshiba laptop to Windows 10 (wish I hadn't) and now it shuts down randomly after a period of time. I Went into the power options and changed the settings to never power off or sleep when plugged in, but it shuts down anyway. I'm beyond the
30 day period to revert to the old operating system. Any suggestions?