Windows 10: Why is my Microsoft store missing after resetting the device?

Hi, I was resetting an old Lenovo ThinkPad that I got from someone. I restarted the device while holding shift and reset the pc. It downloaded windows fine and I set it up with my accounts and everything. I was going to see if my camera was working and I didn't find the camera app or the Microsoft store. I didn't find any other default windows apps either. I did update the system by going to the Microsoft Windows 10 downloader on their website. Here is the link if you would like it. https://www.microsoft.com/en-us/software-download/windows10Before I found that I tried updating using the settin

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Microsoft Store is Missing!!

Hi,

My Laptop (HP Pavilion 15 Notebook PC ) was running on Windows 10 - Version 1903. Since, it was working slow, keypad was not working properly and troubleshooter was not running, it decided to reset my laptop.

After reset, the above mentioned three problems were solved, but I found that the Microsoft Store is missing.

Now, these are the methods that I tried to get the Microsoft Store back, but didn't worked-

1. Tried Restarting laptop several times.

2. Updated my laptop to Version 1909, thinking it would restore the Microsoft Store, but this method also failed.

3. Tried Powershell method-

• Get-AppXPackage | Foreach {Add-AppxPackage -DisalbeDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

4. Tried "wsreset.exe" in Run.

5. Tried Windows Store Troubleshooter.

6. Tried DISM commands-

• Dism /Online /Cleanup-Image /CheckHealth
• Dism /Online /Cleanup-Image /ScanHealth
• Dism /Online /Cleanup-Image /RestoreHealth

7. Since, Microsoft Store is not listed in "Apps and features" in Settings, I couldn't try it resetting from there.

8. At the end, tried resetting my laptop again. But, again Microsoft store is missing.

After all this, Microsoft Store is still missing. Please, help me to get Microsoft Store back.

Thanks!!

 

Device not found in Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to install app on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type winver
  in Windows search/Run command)
• What is the app that you are unable to install?
• What is the exact error message/code that you get when trying to install the app?
  
  • 
    

Meanwhile, we can try a few steps and check.



Step 1:
Reset the Windows Store Cache

Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.



Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2:
Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3:
Reset Microsoft Store

Refer the steps in this article: Reset Microsoft Store via Settings.



Step 4: New user account

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Win 10 Microsoft App Store Missing

Hi, I'm having a huge issue with a clients laptop and none of the forums , YouTube tutorials or Microsoft support has been able to help me with this problem .
The Microsoft store App has completely disappeared from they're Laptop , other Microsoft store apps are still there but they don't run.

I have tired to use the methods mentioned on theses websites ( only posting a few since all of them say the same things)
[ Top 4 Ways to Fix Microsoft Store Missing in Windows 10 ]
[ https://answers.microsoft.com/en-us/...ab4a2af?auth=1 ]
[ https://answers.microsoft.com/en-us/...03c31c?page=11 ]
[ ]
[ ]
[ ]
[ https://www.thewindowsclub.com/windo...ing-windows-10 ]
[ ]


This is the one ill use as reference: Solved: Microsoft Store App missing in Windows 10 version 2004

In the above mentioned site it gave a few ways to fix it ( none worked ) , i'll list all the ones i tried and try and give as much information about the results as possible.
In order :
1 . Run Trouble Shooter for "Windows Store Apps" , no problems detected .
2 . Reset Windows Store cache using Win+R . gives you the "you'll need a new app to open this ms-windows-store" popup box
3 . Re-Register Microsoft Store using power shell (look at reference link to see what code was used , results in the posted snapshot)





4 . Run DISM command in elevated command prompt (again look at reference for commands used) , "check health" showed component store as repairable,
but following commands resulted in nothing but 16 hours of waiting with no results
5 . Manually Repair Microsoft Store , downloaded the file given (http://go.microsoft.com/fwlink/?LinkId=619547)
ran the first command step 5. as written on site (results image ) . tried skipping step 5. and went straight to step 6. (results in image)




i uploaded a system info file ("msinfo32.nfo") at filehosting.org you can view it at below link .
(this is a download link for the nfo file) https://www.filehosting.org/file/det...7/msinfo32.nfo

Also . . . . unfortunately i don't know when the problem started or if it was caused after a update , app install or something like that . All i know about what happened before i was contacted is what they told me , apparently the Microsoft store kept giving a error code when trying to update or connect to account ( they conveniently don't remember the code though) . i have searched all they're apps from top to bottom and i cant find any trace of the MS store , all that remains are the games and apps they downloaded from the store before it started with it's problems .

I also ask that any info or help you can give to be posted below (obviously) and if you guys can possibly also send it to my personnel email L: kobuscoetsee78@gmail.com ( this account was created with my clients details , i don't use my personnel details on my clients devices ever! . any info you guys can send to my own email will help me a lot , since i might then be able to start making any necessary preparations before getting back to them )