Windows 10: Why is my microsoft telling me im in warranty then wants to charge me out of warranty?

I'm trying to place a repair order request and I am still 30 days until the warranty ends, but it tells me it would cost 700$ out of warranty but the screen before says that i am IN warranty.

:)

 

Apple increase battery replacement charges for out-of-warranty devices

Read more: Apple is increasing battery replacement service charges for out-of-warranty devices • TechCrunch

 

New computer warranties

If it's the same complaint you indicate, that's what had prompted me to question a separate paid for warranty company.

 

New computer warranties

From a hardware manufacturer's perspective, the warranty covers hardware failure. The standard coverage lasts one year. Any purchase of extended coverage from the manufacturer would not cover anything outside of hardware. One only extends the length of coverage, not breadth.

Buying extended warranty from the seller who is not the manufacturer muddies it somewhat. Questions will have to be asked about the breadth of coverage. A forum member complained in a thread about an (extended?) warranty servicer charging extra for 'software' problems. No hardware problem was found. An OS reinstall was done. The warranty holder was charged for the 'software' service.