Windows 10: Why is my mouse in a different position in game clips?

Why is my mouse in a different position in game clips when using the xbox game bar?

:)

 

Can't share game clips

Hi Bwax687,

The incorrect configuration setting is one of the reasons why you are getting this error: "There might be a problem with the service, or it could be because of your privacy settings or past behavior. To check your privacy settings, go to Xbox.com." when
you are trying to share your game clips. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

• When did the issue start?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the Xbox app?

In the meantime, I suggest that you run the troubleshooter for Windows apps. This can help remove problem with an app from Microsoft Store.

Click here

For additional troubleshooting steps, you may check out the link below:

Click here

 

Audio not synced in clips

Hi,

To help you with your concern, we recommend you to restart your computer, and then run the troubleshooter for Windows app by clicking this

link.

After performing the steps above, try disabling and enabling your Game DVR on Windows 10. Follow the steps below:

• Click on All Apps and scroll until you find the Xbox entry and click on it.
• Click on Settings. Underneath the Settings title, three separate options will appear. Choose
  Game DVR.
• A slider denoting the ON position of Record game clips and take screenshots using Game DVR should be visible to you. Slide it to the
  Off position for disabling the recording element of Game DVR.

For additional troubleshooting, check out this
link and perform all troubleshooting steps you can see on the link.

Keep us posted.

 

Windows 10 Xbox App: Game DVR Issue with Trimming Clips

Hi,

Let's answer the following questions to properly isolate your case:

• Are you getting any error messages upon trimming a clip?
• With what game is the said issue happening?
• Is this happening to others clips on a different game as well?
• Are you logged in with the same Microsoft account in the Xbox app on Windows 10 and on the Xbox One?

To help resolve your concern with the Game DVR in the Xbox app on Windows 10, you may check
for updates for apps and games from Windows Store. Also, check for any updates on your Windows 10 PC by clicking this

link and perform the steps provided.

In addition, you may trim a clip in the Xbox app on a different Windows 10 PC and test if the same instance occurs. Check out the hardware requirements for game DVR on Windows 10

here.

Looking forward to your response.