Windows 10: Why is my PC completely shutting off randomly.

So my PC just flat out shuts off the moment I have 1 of few things open. Youtube.com cause instant crash without even attempting to load. 2 Intel website tabs in MS Edge causes the same issue. This is an older PC running windows 10 and for specific info email me at *** Email address is removed for privacy ***. I originally thought discord was at fault for this but apparently my gpu requires further installation. I can do nothing with this info as there's "no updates" available for my gpu. I need help bad. Otherwise I'll have to just toss the PC out. I've tried everything and help will be greatly appreciated.

:)

 

My PC shuts off randomly

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

I'm sorry that you're having trouble with your pc shutting off by itself randomly. I would highly suggest you to check this link and follow the steps provided by Greg Carmack to fix this issue:

https://answers.microsoft.com/en-us/windows/for...

Hope this information helps

Sincerely,

Louie

 

Windows 10 is unable to complete shut down

We suggest doing these troubleshooting steps below:

Method 1. Hard Reset

• Shut down your computer.
• Remove the cable and wires connected to your computer.
• Press the Power button for 10 seconds to completely drain your device.
• Check if there's any changes.

Method 2. Shutdown trick.

• Press Windows key.
  
• Press and hold Shift.
• Click the Power icon.
• Select and click Shutdown.

Let us know the outcome.

 

HP Pavilion 15 randomly shuts down incorrectly if fast startup enabled

I've just updated an HP Pavilion 15 from Windows 8.1 to Windows 10 (Home 64 bit). If fast startup is enabled, the laptop freezes at the very least step of the shutting down process. The shutting down process goes like this:

1. First you click on shut down
2. The shut down screen appears
3. The screen turns off and then the fan starts to spin at high speed
4. After 4-5 seconds, the fan stops
5. The laptop is completely turned off, no lights are turned on (in most of PC's)

Well, my problem is that randomly, the Pavilion 15 freezes after step 4 has been completed, with the light of the ON/OFF button turned on forever. Sometimes it turns off correctly, but many other times this happens. If I disable the fast startup, this won't happen and it will always turn off correctly.

What can I do?
How is it that it's random?

I've tested this with no apps running on background, so that can't be the reason, besides, no apps or programs can freeze the system after the step 4 has been completed, since they are all shut down after step 1.

Also, the fast startup option was activated when I was using Windows 8.1 and never had a single problem with this laptop.