Windows 10: Why is my screen time on Microsoft family safety saying I have used no time.

Hey whenever I use my windows 11 computer it uses screen time that my parents set up. Unfortunately no matter how much time I use it will always say I haven’t used any time. Even though the computer will shut off after the time limit finishes. Can I have help fixing this.

:)

 

Family Safety screen time stuck on old settings

• I set up family safety settings under windows 8.
• Configured screen time options to for only daytime, so as to prevent my son from using the computer too early or too late in the day.
• I've upgraded the computer to Windows 10 (live update, not a fresh install).
• Now I want to change the screen time settings for my son. Nothing I have attempted (short of clean install of Windows) has worked.
  • Changing time settings doesn't work
  • Turning off Screen Time doesn't help
  • Removing/Adding his account from family safety doesn't help
  • Removing/Adding the computer from family safety doesn't help
• I don't see a Windows Family Safety service running on the machine, which is odd.
• I really don't want to do a fresh Windows install.

Any suggestions are welcome.

 

Family Safety is not updating new downloaded apps or showing screen time used,

Hi, I’m Nicole, I’ll be happy to help you out today.

It sounds like you have already tried several troubleshooting steps, but here are a few additional suggestions that may help:

Ensure that Family Safety is up-to-date: Make sure that the Family Safety feature is updated to the latest version. You can check for updates in the Microsoft Store.

Check the Family Safety settings: Make sure that the Family Safety settings are configured correctly. You can access the Family Safety settings by going to Settings > Accounts > Family & other users.

Use the Microsoft Edge browser: Encourage your children to use the Microsoft Edge browser instead of other browsers. The Family Safety feature may not work as well with other browsers.

Check the activity report: The activity report can provide more detailed information about your children's screen time and app usage. You can access the activity report by going to account.microsoft.com/family and signing in with your Microsoft account.

Allow time for updates: It can take some time for Family Safety to update with new app information and screen time data. Make sure to wait at least 24 hours after downloading a new app or using the computer before checking the data in Family Safety.

I hope these suggestions are helpful in resolving your issue. Good luck!

 

Family Safety Screen Time


I upgraded from Windows 8 to Windows 10. I created new Microsoft accounts for my kids and added those accounts to the child accounts in Windows 10. The problem is that the Family Safety screen time that was configured on the Microsoft website are not being enforced on the computer. I have set 2 hour daily timers for the children but they are able to use the computer beyond that 2 hour period. Is anyone else running into this problem and/ or has any figured out how to fix this bug.