Windows 10: Why is my Surface Go tablet stuck at 99% charge?

My tablet completely ran out of batter yesterday, so I plugged it in, and it charged from 0% to 100%. Today, I've been using my tablet for 5+ hours straight and my tablet says the battery is still at 99%. I know it will eventually run out of battery and die, but I won't know when since the tablet is still indicating the incorrect 99% charge. Based on previous use, the actual charge left is probably closer to 30-40%. How can I fix this so that it reports the correct charge? I've already re-started my tablet and made sure I had all the new Microsoft updates.

:)

 

Battery charging stuck at 99%

Hi, I'm using surface laptop. And recently my battery charging gets stuck at 99% (05 mins to fully charge). I have tried troubleshooting, it said to have fixed all problems, but no improvement to the issue at hand. Please help, I'm afraid it will affect
the battery life.

 

Surface Pro 3 battery display stuck at 99%

I completed the update from 8/29 available from the following links -

https://www.microsoft.com/surface/en-us/support/pro-3-battery-faq?os=windows-10&=undefined



http://answers.microsoft.com/en-us/...ck-at-99/be513799-d766-4ac2-aac2-24e2c4f23103



https://www.microsoft.com/surface/e...pro-3-update-history?os=windows-10&=undefined

• v38.10.90.0 corrects an error that may occur on a limited number of Surface Pro 3 devices where the full charge capacity of the battery is misreported to the operating system and device firmware. This update corrects the firmware component that functions
  as a "fuel gauge" so that the battery capacity is accurately reported. See Surface Pro 3 Battery FAQ for the 8/29/2016 System Firmware Update for more
  information.

And the steps to start and restart twice after the installation.

I have used my Surface Pro 3 regularly and have had a total of 5 charging cycles.

I just installed the update on my affected Surface Pro 3. What should I expect now?

After you install the update and restart your Surface Pro 3 a second time, you'll immediately be able to start using it on battery again. Over the next five charge and discharge cycles, the gauge will stabilize
as it relearns the actual battery capacity in your Surface Pro 3.

However my Surface Pro 3 battery icon still displays 99% battery life constantly and then shuts down unexpectidly without warning.

HELLO. MICROSOFT - The UPDATE did NOT work!

Is there any other resolution to this problem?

I have also completed factory resets of my device in the past as well as checking for updates to the battery drivers.

All of which have provided me no resolution to this persistent problem.

Its greatly frustrating!

Please help!

 

Basic Surface RT tablet charging

Can you charge a Surface Tablet using the one and only USB port?