Windows 10: Why is my Touchpad not working after I installed the latest version of windows update

Hi there,

All was working fine on my Lenovo computer 'touchpad' until last week Windows 10 update,.

Then the touchpad stops working,

I can operate the cursor but the finger gesture is no more functional .


I did a complete reinstall. Issue went away until I installed the last Windows 10 updates. So back to the same problem.


Any idea on how to solve the problem,


Thank you

:)

 

touchpad gestures two finger scroll not working Asus 501

Hi there,

1. Go to N501VW | ASUS Global Downloads
2. Download the latest ATK - ATKPackage driver
3. Download the latest TouchPad - ASUS Smart Gesture (Touchpad Driver)
4. Uninstall both the Touchpad driver and the Asus ATK package driver.
5. Reboot
6. First install ATKPackage driver (IMPORTANT to do this FIRST)
7. Reboot
8. Then install the TouchPad driver (may need to reboot)
9. Test if all is working as it should

I had this same issue with my Asus UX305 when I upgraded to Windows version 1803 and doing the above steps solved the issue for me.

 

Latest Synaptics Touchpad Driver for Windows 10


After updating from b. 10240 to 10586.3 ( W 10 x64), Windows installed an older version of Synaptics 19.0.15.2, before I had 19.0.19.1.
Also now, in Device Manager, it's listed under PS/2 Port touchpad, before it was SmBus.
Windows Update does no longer provide 19.0.19.1 driver, Why??
What are the recommended steps to get installed manually the latest Synaptics driver because with the currently installed driver, mouse scrolling does not work for Start menu - All apps, with 19.0.19.1 it used to work.
Also what is the name of the x64 .inf to use for update synSmbDrv.inf or SynPD.inf??
Thank you.

 

Touchpad not working after Windows 10 installment

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps to update the drivers and check if the issue persists.

• Update the Touchpad Driver.
• Press Windows + x key together and select Device Manager.
• Locate the Touchpad Driver.
• Right click on the Touchpad Driver icon and click on “Update Driver Software”.
• Click on “Search Automatically for Updated Driver Software” option.

If still the issue persist then I suggest you to go to the manufacturer’s website download the touchpad drivers and install it in compatibility mode and check if it helps.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.