Windows 10: why is my xbox app forever loading on windows 10?

i tried to launch the app to play with a few friends who are on xbox and then it wouldnt load for like 20 minutes, i went into settings and it wont let me sign into my xbox account

:)

 

Xbox app stuck on loading

Hi,

An outdated version of the Xbox app, and software conflicts with the program installed on your computer are possible reasons as to why you're encountering this issue. Let's isolate your concern by answering the following questions:

• Have you made any changes to your device before encountering this issue?
• Have you tried accessing other Windows 10 built-in applications to check if the same issue occurs?

In the meantime, we recommend running the Windows apps troubleshooter provided on this

link. This can help resolve issues with applications downloaded from the Windows Store.

Refer to this
link for the steps on how to check if there are updates available for the Xbox app.

We also recommend keeping your device up-to-date. See
How to get software and driver updates for Windows 10 for the steps.

Another solution you may perform is to reset the Xbox app from the Settings menu. Here are the steps:

• Click Start and click Settings.
• Select System.
• Select Apps & features.
• Find the Xbox app and click Advanced options.
• Click Reset.
• Restart your device so that the changes can take effect. Launch the Xbox app and check if you'll encounter the same issue.

Let us know how it goes after performing the solutions above.

 

problem with Xbox app Win10

• Hello, i have a problem with Xbox App on Windows 10 Home Edition. The XBOX application isn't loading. Firstly it showed the error 0x409 0x80131509, then I reset the application settings . I followed the instruction steps. Looks like that didn't help. When
  I launch the XBOX application or a game that requires connection to the XBOX services, I have an infinite loading logo. In the properties of the XBOX network, i have NAT error, that couldn't resolve by built-in helper.
  
• 
  

 

XBox app crashes on launch in Windows 10

Hi Kellon,

Thank you for posting your response.

I suggest you to uninstall and reinstall the Xbox app on your computer and check.
Follow the steps provided below.

• 
  Type Windows Powershell in search box.
  
• 
  Right click on Windows Powershell and select
  Run as administrator.
  
• 
  Copy and paste the following command.
  
  • get-appxpackage *Microsoft.XboxApp* | remove-appxpackage
• 
  Press Enter key.
  

After uninstalling the Xbox app, I suggest you to download and install the app again and check.

You can download the Xbox
app from the following link.

Xbox Console Companion - Free download and install on Windows | Microsoft Store

If you are still facing an issue with Xbox app, I suggest you to contact the Xbox support team and check.

You may refer the following link to post your query on Xbox forum.

http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.