Windows 10: Why is my Xbox One remote working as a mouse through cloud gaming on the Xbox companion app?

David Schulz2 · Sep 7, 2023

I’ve tried updating the remote through Xbox accessories but it says it’s up to date. Just more or less lost at the moment.

:)

Brink · Sep 7, 2023

Xbox Cloud Gaming and Remote Play comes to Xbox app on Windows 10 PCs

Console gamers know that for the most part gaming has been tied to one spot in the home – maybe in the living room on the TV, maybe a game room where you and your friends fire up your Xbox console. I know there are times when you can’t play when you want to, like when someone else called dibs on the TV or you’re traveling and didn’t bring your console along. Or maybe you don’t own an Xbox console at all but want to experience it with your friends on the device most convenient to you. So today, we’re opening up new possibilities for you to remotely play console games on your Windows 10 PCs (or later) with updates to the Xbox app, including support for:

Playing Xbox Game Pass games from the cloud

Playing games directly from your console with Xbox remote play

With these new updates, you now can play some of your favorite console titles on a wide range of PCs, even those that don’t have the specs required for certain PC titles. Streaming games through the Xbox app provides the quickest way to play without having to install games on your PC, giving you more time to dive right into Psychonauts 2, Hades, or whatever else you are playing.

Play Xbox Game Pass games from the cloud

Xbox Game Pass Ultimate members in 22 countries can now play Game Pass games directly from the cloud in the Xbox app on Windows 10 PCs. Game Pass members have been enjoying Xbox Cloud Gaming (beta) via browser on their phones, tablets and PCs and now can enjoy all the benefits of gaming from the cloud directly from the Xbox app.

Cloud gaming is ideal for those who want to quickly jump into a Game Pass game, either to continue playing a campaign you’ve been working through when you have a few free minutes, or to try out something completely new before deciding if you want to download it to your console.

To access games from the cloud on your Windows 10 PC, all you need is an Xbox Game Pass Ultimate membership and a compatible controller. Open the Xbox App, click the “cloud gaming” button, and select from hundreds of games in your Game Pass library, including Sea of Thieves and Myst, to start playing right away.

We’ve also added new features to help you get started, including easy-to-access information on controller and network status, Game Bar integration, social features to stay connected with friends, and the ability to invite people – even those also playing on cloud – to join you in a game.

To learn more about cloud gaming, visit xbox.com/cloudgaming.

Play games from your home console

Xbox Remote Play lets you play games from your Xbox Series X, Xbox Series S, or any generation of Xbox One on your Windows 10 PC over the internet – from your home network or away! It’s essentially a way to mirror your console gaming experience on another screen: Browse and play your full gaming catalog, change Settings, interact with your friends – your games are all there. Starting today, you can access Xbox Remote Play feature within the Xbox App on Windows 10 PCs.

This marks the first time we’ve enabled Xbox Remote Play on PC for Xbox Series X|S owners. We’ve also made additional upgrades from previous iterations of Remote Play, such as general stability updates, allowing for games to stream at 1080p up to 60fps, and adding the ability to play select Xbox 360 and Xbox Original games, which has been one of the most highly-requested features.

Xbox Remote Play is available in all Xbox-supported countries and regions on Windows PC, Android phones and tablets, and iOS phones and tablets. To learn more about remote play, please visit xbox.com/remote-play.

If you want to start streaming games to your Windows 10 PC from the cloud or your console today, download the Xbox app from the Windows Store. In addition to streaming, the app lets you browse the full Xbox catalog, find your next favorite game, and see what your friends are playing and chat with them.
Click to expand...

Source: New Updates to Xbox App on Windows 10 PCs Let You Stream Console Games From the Cloud or Your Home Console - Xbox Wire

Tomm_A · Sep 7, 2023

Xbox Console Companion not working

Hello OathDragon,

Thank you for your prompt response.

As mentioned, that Xbox Console Companion app is moving to Xbox app for Windows. Make use of the Xbox app for Windows to play games. All you need to do is sign in your Microsoft account that you use for your Xbox account and make sure to sign in too in Microsoft Store. With your concern on how to stream or remote play your Xbox Console using the Windows device, here are the steps:

1. First, enable the Sleep power option and remote features on your console.

Press the Xbox button on your controller to open the guide.

Go to Profile & system > Settings > Devices & connections > Remote features.

Select the Enable remote features checkbox.

Under Power options, select Sleep.

Note If your console power mode isn’t set to Sleep, remote play won’t work.

2. Set up your Windows device for remote play

Open the Xbox app for Windows.

Select the Consoles icon next to the search box.

Select the desired console you want to connect to.

Things to keep in mind:

It's a good idea to save frequently while playing remotely. If you get disconnected from your console, you could lose progress in your game.

If you close the app or do something else on your phone after starting your remote play session, you won't immediately lose your progress. After a period of time, your console will turn off and go to sleep. You can reconnect your session until the console turns off.

Only one person at a time can play remotely, even if others are set up to connect remotely or locally.

Microsoft Store and in-game purchases, and backward compatibility, are disabled during remote play with the Xbox mobile apps.

3. Pair a controller to your device

Note that when using your Xbox Wireless controller with a device, your performance may vary depending on the device and the mobile operating system version. For more info, see: Using the Xbox Wireless Controller on different platforms | Xbox Support

For your reference on troubleshooting remote play, see:

Troubleshoot your Xbox network connection | Xbox Support

Troubleshoot remote play gaming | Xbox Support

Troubleshoot NAT errors and multiplayer game issues | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Zasta 360GameTV · Sep 7, 2023

Xbox Console Companion not working

This is 100% a fail by MS. The xbox companion app got a new update and since this update the streaming feature is gone / broken so MS have to fix IMMEDIATELY because there is no other way to play on PC with your Xbox One X if it is not a Gamepass / cloud game.

Windows 10: Why is my Xbox One remote working as a mouse through cloud gaming on the Xbox companion app?

Why is my Xbox One remote working as a mouse through cloud gaming on the Xbox companion app?

Why is my Xbox One remote working as a mouse through cloud gaming on the Xbox companion app?

Why is my Xbox One remote working as a mouse through cloud gaming on the Xbox companion app?

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