Windows 10: Why is Pantum printer not scanning but prints normally?

I am using a Pantum printer of the M6500 Series M6502 to be precise. I have the respective driver for it. I've uninstalled and re-downloaded it multiple times with no success. The driver gives you an app based on your printer model. Since mine is the M6502, I put that in and downloaded it. Now in the app, I click scan, but it says "The scanner is not connected. Please check the scanner is powered on, the USB is properly connected and the network connection works well." Yet if I try to print something from a browser, an app, a file, or a single image, it works completely fine. It connects to

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Why is Pantum printer not scanning but prints normally?





I am using a Pantum printer of the M6500 Series (M6502 to be precise). I have the respective driver for it. I've uninstalled and re-downloaded it multiple times with no success. The driver gives you an app based on your printer model. Since mine is the M6502, I put that in and downloaded it. Now in the app, I click scan, but it says "The scanner is not connected. Please check the scanner is powered on, the USB is properly connected and the network connection works well." Yet if I try to print something from a browser, an app, a file, or a single image, it works completely fine. It connects to my PC via USB. The printing works fine but the scanning doesn't work. Please help.

 

pantum 2500 print driver for windows 10

Trying to find a print driver for a Pantum P2502W printer that will work with Windows 10 without having to download an application that analyzes my drivers.

 

Printer Pantum M6552 does not work with home network

Make and model of Printer Pantum M6552 I bought the printer for home use for my wife and myself. After installing it via our home router, using the supplied disk and carefully following the instructions, it worked fine for about a week. Then my wife told me hers had stopped working. I checked my computer and could not print from there either. I couldn’t find the problem and asked my son (he’s good at this kind of stuff) if he would try. He was unable to get it to work on our home network but we can now print on a Pantum network (DIRECT-03-Pantum M6550 Series) he set up. The problem with this is that before printing we must change our network setting from the router we use for the internet to the Pantum network, print, and change it back to use the internet. Can someone help me resolve the issue so I can print and use the internet without changing anything? Windows 10 version 21H2