Windows 10: why is roblox not working?

himy parents have allowed ROBLOX on my device, but there is two ROBLOX's. one that is called ROBLOX player and the other is called ROBLOX on windows, I dont understand what is happening and all the apps are updated what can I do to fix this?

:)

 

How do I fix my Roblox Freezing?

Hi, JaylahCM

Welcome to the MicroSoft Community.



Here are some possible solutions to fix Roblox freezing on your new monitor and PC:

1. Update your graphics drivers: Outdated graphics drivers can cause games to freeze. To update your graphics drivers, go to the website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download the latest drivers for your model.

2. Change your Roblox graphics settings: Try lowering your graphics settings in Roblox. This can help to improve performance and reduce the likelihood of freezing.

3. Disable Fullscreen optimizations: Fullscreen optimizations can sometimes cause games to freeze. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable Fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  

4. Verify the integrity of your Roblox game files: Corrupted game files can cause Roblox to freeze. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  

5. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox freezing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist

 

How do I change the movement settings on Roblox

Hello, Desmond Bink

Welcome to Microsoft Community.

To change the movement settings in Roblox, you can try the following steps:

1. Check the Roblox settings: Open Roblox and click on the gear icon in the top-right corner to access the settings. Make sure you are in the "Controls" tab and not the "Mobile" tab. The "Controls" tab should have options for keyboard and mouse controls.
   
2. Reset the Roblox controls: In the Roblox settings, scroll down to the bottom and click on the "Reset All" button. This will reset all your controls to their default settings, which should include keyboard and mouse controls.
   

If these steps do not work, it is recommended to contact Roblox support for further assistance. They can provide more specific troubleshooting steps or investigate if there is a bug or issue with your account.

Best regards,



Chandy |Microsoft Community Support Specialist

 

My roblox kept crashing when I got my new pc.

Hi, LukeCC

Welcome to the MicroSoft Community.



I'm sorry to learn that you're experiencing game crashes, I've been seeing a lot of users reporting problems with roblox games lately. I think this is a problem with the game itself. Here are some possible solutions to fix Roblox crashing on your new PC with an NVIDIA GT710 graphics card:



1. Update your graphics drivers: Make sure you have the latest graphics drivers for your NVIDIA GT710 graphics card. You can download the latest drivers from the NVIDIA website. Verify the integrity of your Roblox game files:



2. Corrupted game files can cause Roblox to crash. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  
• Disable Fullscreen optimizations:
  

3. Fullscreen optimizations can sometimes cause games to crash. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  
• Change your Roblox graphics settings:
  

4. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox crashing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist