Windows 10: Why is the bluetooth connection on windows so poor

I have tried two different highly rated bluetooth dongles, both 4.0 and 5.0, every different USB port on my computer, put it on an extender so that it's not next to the computer and I still get regular drops. For comparison, connecting the exact same controller to my chromebook, then connecting that over wifi to stream games from the SAME windows computer results in no drops at all. Googling windows 11 makes it clear that this issue seems to be worse there.HOW? The forums make it clear this isn't a new issue, HOW is the windows bluetooth interface on windows so utterly garbage that connecting

:)

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

Poor audio quality from Bluetooth headphones

Hello Caleb,



Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made on the PC?
   
3. What is the make and model of the PC?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Run the troubleshooter for Bluetooth.

1. Go to Settings > Updates & Security > Troubleshoot.
   
2. Under Find and fix other problems click on
   Bluetooth.
   
3. Follow the instructions on the troubleshooter.
   

Method 2:



Try updating the Bluetooth drivers. Refer the article to

update drivers in Windows 10.



Also, you can refer the article by Bose on
poor sound quality from a Bluetooth device and

optimizing audio.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision