Windows 10: why is Windoes 11 dropping my internet connection?

Discus and support why is Windoes 11 dropping my internet connection? in Windows 10 Gaming to solve the problem; My laptop, a Legion PC, operating Windows 11, drops my internet connection after about 2 minutes of use. I have a modem from my provider in my home and... Discussion in 'Windows 10 Gaming' started by phshon, Nov 28, 2022.

  1. phshon Win User

    why is Windoes 11 dropping my internet connection?


    My laptop, a Legion PC, operating Windows 11, drops my internet connection after about 2 minutes of use. I have a modem from my provider in my home and everything from the provider checks OK. I can restart my internet connection by going to settings, network and internet, WiFi, then after a short use it drops it again and I have to restart it. I'm using Firefox, as my ISP.

    :)
     
    phshon, Nov 28, 2022
    #1
  2. Geethu B Win User

    unable to drag and drop files into website on Internet Explorer 11

    Hi Cristy,

    Thank you for contacting Microsoft Community. I understand that you are unable to drag and drop files into website on Internet Explorer 11.
    I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:


    • Incorrect Internet Explorer settings.

    • Some browser add-ons.
    Try the steps listed here:

    Method 1:

    I suggest you to disable add-ons and check if it helps.

    Manage add-ons in Internet Explorer 11 - Microsoft Support

    Method 2:

    If the issue persists, I suggest you to reset Internet Explorer settings and check if it helps.

    Change or reset Internet Explorer settings

    Change or reset Internet Explorer settings - Microsoft Support

    Disclaimer: Reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons
    in the future, they must be reinstalled.

    Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.
     
    Geethu B, Nov 28, 2022
    #2
  3. Pavan_N Win User
    After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

    Hi,

    I appreciate the troubleshooting steps you have tried to resolve the issue.

    Please answer these questions to assist you better.

    • In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?
    • Do you get any error message?
    • Have you installed all pending Windows updates?
    • Do you face connection fluctuation in Ethernet connection?
    • Is the issue specific to any particular website?

    I suggest you to try connecting to Ethernet connection and check if face same issue. Also install all pending Windows updates Further you can refer the link below and follow the troubleshooting steps suggested.

    Step 1: Reset Internet Explorer.

    Change or reset Internet Explorer settings.

    Change or reset Internet Explorer settings - Microsoft Support

    Step 2: Reset Microsoft Edge.

    Refer the steps below to reset Edge.

    Steps:-


          • First of all launch Microsoft Edge Browser.

          • After that click on “More action” option which is visible at top right side of the browser and you will see “Settings” option.

          • Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.

          • Once you click on this option you will see list of feature like
    • Browsing History
    • Cookies and saved website data
    • Cached data and file
    • Download history
    • Form data
    • Password.
    Do let us know if you are able to get stable internet connection. Thank you.
     
    Pavan_N, Nov 28, 2022
    #3
  4. ps957 Win User

    why is Windoes 11 dropping my internet connection?

    After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

    Hi,

    Thank you for your reply. My answers are interleaved with your questions.

    • In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?
    Multiple browsers: Chrome, Explorer, Firefox

    • Do you get any error message?
      • In Chrome, I get "ERR_EMPTY_RESPONSE" as the error message
    • Have you installed all pending Windows updates?
      • Yes. It is continuously getting updated.
    • Do you face connection fluctuation in Ethernet connection?
      • No. The internet connection is a solid 40Mb downlink. The same problem occurs when I'm hooked to a different internet service provider.
    • Is the issue specific to any particular website?
      • No, it occurs when I'm accessing multiple web sites. It is not related to any web site.

    I suggest you to try connecting to Ethernet connection and check if face same issue.

    The problem occurs when I'm using wired ethernet, an internal wifi card, or an external wifi usb dongle.

    Also install all pending Windows updates I.

    I just checked it . It is up to date.

    Further you can refer the link below and follow the troubleshooting steps suggested.

    I'm not going to spend time on these other steps, since as I mentioned it occurs on multiple browsers, and it is not tied to Internet Explorer or Microsoft Edge, unless you give me a good reason to do so.

    Thank you.

     
    ps957, Nov 28, 2022
    #4
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why is Windoes 11 dropping my internet connection?

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