Windows 10: Why is Windows adding new keyboard driver when i connect an external mouse ?

I've been facing weird issues with my keyboard recentlymy keyboard started typing on its own. So i decided to check if it was a software problem or not. I opened the device manager, uninstalled my keyboard driver and rebooted my laptop. But unfortunately it didnt work and istarted surfing the web for answers. And i came upon an article relating how external mouse driver can confuse the system with a keyboard driver ...Something like that . so i decided to test it.So I opened Device Manager and decided to connect my external mouse after , To my suprise when i connect the external mouse , wi

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Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

Keyboard and mouse not working on Windows 10.

Hi,

The above issue might occur due to non-updated or incompatible keyboard and mouse device drivers installed on the computer. The issue might also occur due to any of the third party applications conflicting with the device drivers installed on the computer.

Before we assist further, I would like to ask you a few questions:

• How did you upgrade to Windows 10 (via Media Creation Tool or
  Windows Updates)?
• After upgrading the PC, did you update the device drivers installed on the computer?
• Did you make any system changes prior to the issue?
• Did you check if similar issue occurs on booting the PC in Safe mode?

If you are facing the above issue on desktop, check if similar issue persists on connecting other mouse and keyboard to the computer. If the issue is on laptop, I suggest you to connect an external keyboard and mouse devices and check if similar issue
persists.

If other connected keyboard and mouse works on the computer I suggest you to
update the keyboard and mouse drivers manually from Device manager by following the steps below and check if the issue is resolved.

• Press Window logo + X keys on the keyboard and select
  Device manager from the context menu.
• Expand Keyboard option to update keyboard drivers and
  Mice and other pointing devices for mouse drivers.
• Right click on the driver and select Update this software from the context menu.
• Follow the on-screen instruction and wait until the update is complete
• After the update is complete, close the windows, connect the previously connected devices and check if the changes are effective.

Write to us with the answers to the above questions and the status of keyboard and mouse not working on the computer in the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.

 

Bluetooth driver goes missing when using with Surface wireless keyboard and mouse

Hi Lawrence,

This issue may have occurred due to connection issue between your computer and with the mouse and keyboard, or a software conflict. Since the driver is updated, we suggest that you check these articles for further troubleshooting steps:

• I have connection/detection issues with my Bluetooth® device.
• Resolve Bluetooth mouse or keyboard failure to function.

Meanwhile, can you also tell us the current driver that you have?

Get back to us so we can assist you further.