Windows 10: Why my camera is not working on messenger or the camera app

I already fix my laptop this january on acer then it happened again and I think the realtek is the one who has a problem.

:)

 

Allow Messenger to use my camera and mic

I can not use messenger on my laptop as it does not recognize the camera and mic. I am in settings, privacy, camera but Messenger is not listed as one of the apps that can use my camera. I do not see how I can add that to the list. It's the same for microphone
- no place to add Messenger.

I can only use Messenger on my cell phone to chat with camera.

Any suggestions to resolve my problem would be appreciated.

Norma

 

camera doesn't work in camera app but does in other software

I don't know how you unistalled the Camera app but just a suggestion here. PowerShell (admin) and run

get-appxpackage *camera* | remove-appxpackage

Then reboot and reinstall from Store.

If that fails then use something like Geek Uninstaller free to remove it and reboot and reinstall.





Edit -make an image to fall back on before the changes.

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!