Windows 10: Why my jack port is not working?

Discus and support Why my jack port is not working? in Windows 10 Gaming to solve the problem; So i bought a tracer desk microphone and i have a laptop win 11 i pluged it in to jack microphone port and it doseant show up i turn it on nothing... Discussion in 'Windows 10 Gaming' started by Kuba Skowysz, Feb 28, 2025.

  1. Why my jack port is not working?


    So i bought a tracer desk microphone and i have a laptop win 11 i pluged it in to jack microphone port and it doseant show up i turn it on nothing please help

    :)
     
    Kuba Skowysz, Feb 28, 2025
    #1
  2. Allan Mej Win User

    audio jack problems

    Hi,

    Windows allows disabling of a certain port if you want to or if you need to. To disable a headphone or speaker audio jack, kindly follow these steps:

    • Right-click the Sound or Volume icon on the lower-left side of your screen.
    • Select Playback devices.
    • Right-click on the playback device that you want to disable and click
      Disable
      .

    To disable a microphone jack:

    • Right-click the Sound or Volume icon on the lower-left side of your screen.
    • Select Recording devices.
    • Right-click on the recording device that you want to disable and click
      Disable
      .

    Also, we recommend taking your PC to a technician for the removal of the audio jack that is stuck so that, you'll be able to use the port again.

    Should you have more concerns, feel free to post.

    Regards.
     
    Allan Mej, Feb 28, 2025
    #2
  3. Jan J.23 Win User
    I plug my headphones in to my pc ports and motherboard ports and nothing works or shows up.

    Thank you for the update. Proceed to the next step.

    Select the default audio output device.

    Right-click the Speakers icon on the taskbar.

    click Sounds

    Then open the Playback tab

    Select the onboard audio Realtek or headphone speaker from the list as your default output device.

    Then plug in your wired headphones to the motherboard port green port and mic to the microphone port (pink)

    If your headphones only have one jack. You will need a splitter cable for the headphone mic to work.
     
    Jan J.23, Feb 28, 2025
    #3
  4. Why my jack port is not working?

    Mic/Headphone ports not working correctly - Acer Aspire 7745

    Hi all,

    I have an Acer Aspire 7745 that I have been trying to get the external audio ports to work correctly on since I upgraded it to Windows 10 - it was originally a Win7 machine from the factory. It's got three external audio ports:

    Why my jack port is not working? 276390d1587918288t-mic-headphone-ports-not-working-correctly-acer-aspire-7745-a-20200426_132342.jpg


    Win10 runs fine on it (Core i3 @ 2.27Ghz, 4GB RAM) and sound through the speakers works fine, as does the internal mic, but PLUGGING IN a mic or headphones is the issue - external plugged in mics are not picked up at all, and plugging in headphones disables the internal speakers, but no sound comes through the headphones.

    I found this thread (Determine the HDA Realtek driver needed for your Audio) and was trying to follow the instructions to find the correct driver to use by looking at the 'Driver Details' lists, but I am a bit confused. When I upgraded to Win10, Windows 10 installed generic drivers for the sound card and I had the same issue - sound through speakers and internal mic was fine, but the jacks didn't work.

    So, I thought I would go download some specific drivers...the latest drivers listed for audio on Acer's site for this machine are the Win7 64-bit drivers, so I installed those and, as mentioned, sound still worked fine other than the external jacks (I know the external jacks are not broken/damaged, by the way, because they used to work fine under Windows 7). When following along the list of 'special files' the aforementioned thread asks me to look for, I find both 'FMAP064.dll' from the 'FF01' 'Special Files' list...but I also see 'MaxxAudioAPO20.dll' and 'MaxxAudioEQ.dll' from the FF06 'Special Files' list...?

    ....so which one of those drivers do I get (FF01 or FF06)?

    Where it gets even more confusing is that when I try running the Powershell script suggested in that same thread to suggest a driver, it tells me this:

    Why my jack port is not working? 276389d1587917828t-mic-headphone-ports-not-working-correctly-acer-aspire-7745-a-untitled.png

    ...so should I follow the Powershell script's suggestion and look for ANY new driver that has the 'hdxrt.inf' file in it? (Like the one listed here: Determine the HDA Realtek driver needed for your Audio )?

    Sorry for the novel, but it's a tad bit confusing as to what driver I should be looking for...

    Could anybody link me to a driver that might work?

    Thanks so much in advance!
     
    Darkstrike, Feb 28, 2025
    #4
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Why my jack port is not working?

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