Windows 10: why the google pro application will not run in this pc?..how could i resolve this

I need help ..because the google pro I have downloaded in my pc wont run..I badly needed this google pro in my job. pls help me

:)

 

Google Earth Pro / PLSS

Hi,

Regarding your concern, you can uninstall the new Google Earth Pro, then download and run the previous version of Google Earth pro 7.1.8.3036.

We also suggest that you contact Google support to better assist you and give you troubleshooting steps to resolve the issue.

Let us know if you have other concerns.

 

window 10 doesn't run google Earth or pro.

Hi Abdul,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• What exactly happens when you try to open it?
• Do you get any error message or error code on the screen?

There could be several reasons for this cause. I would suggest you to try the steps below and check the result.

Step 1: Place the computer in clean boot state to avoid any third party software conflict.

To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Step 2: I suggest you to uninstall the Google Earth software version and reinstall the latest Google Earth software in compatibility mode and check, if it works.

Follow these steps to install the latest Google Earth software in the compatibility mode.

1. Download the latest Google Earth software version from the Google Earth official website.

2. Right-click on the setup file and click on "Properties".

3. Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode” and select previous Operating System from the drop down.

4. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

I also suggest you to get in touch with Google Earth support for further assistance on this issue:

Google Earth Help

Also see:
https://productforums.google.com/forum/#!msg/maps/AR3CuAlHupo/Hsp90pcI5NMJ

Keep us posted on Windows related queries and we will be happy to assist you further.

 

Process running but not starting in Windows 10

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to run applications on Windows 10. We will assist you to resolve the issue.

This issue may be due to application conflicts.

I suggest you to follow the steps provided below and check if it helps to resolve the explorer issue.

• 
  Press Alt+ctr+Del from Desktop.
  
• 
  Select Task Manager.
  
• 
  Under process tab, locate the apps that are running.
  
• 
  Right Click on the application and select End Task.
  
• 
  Please try accessing the application again and check if you are able to run the application.
  

If the issue persists, I suggest you to run
the program in Compatibility mode, please follow the below steps:

• Right click on the Program
• Click on Properties
• Click on Compatibility tab
• Select Run this program in compatibility mode and select the operating system accordingly from the drop down list.
  

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.