Windows 10: Why this error appearing

Roblox app from windows store is crashing. System: Windows 10 Error code 0xc000007b image Tried uninstalled & reinstalling, installing x86 x64 drivers like MICROSOFT VISUAL C++ DIRECT X 12,11,10 MICROSOFT. NET FRAMWORK

:)

 

How to troubleshoot an error that appears only at Restart or Sign out?

I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:

• MemTest86+ (no problems)
• Disabling any Services, Autoruns/ShellExView entries
• Low resolution mode
• BIOS settings are fine, no overclocking etc.
• DISM.exe and sfc
• etc.

However, these do make the error go away:

• End process for explorer.exe before Restart or Sign out
• Safe Mode
• Creating a new user profile (almost the same as clean installing Windows, many full days of work)
• Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
• Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

UnattendedJoin error: failed to find the domain data (0x6e)

Thanks for the suggestion! I don't want to add a domain account, as this is a generic unattended install that will be used for all company machines. Do you think it's possible that the computer would join the domain if, instead of using UnattendedJoin in specialize, I used your steps but left out the specific account?

The other thing I was thinking was to use a generic account to allow the domain join during the specialize step. I added a machine password in the UnattendedJoin component, and instead of getting the error listed above, I got an authentication error, which makes me think I could probably do a secure join instead of the unsecure join.

Thoughts?