Windows 10: Why was I billed $12.99

Why was I billed $12.99 by Microsoft?

:)

 

Windows 10 update stall at 99%

Hi Trevor,

Please answer these question to assist you better.

When you say 'update to Windows 10 stalling at 99%' are you referring to upgrade to Windows 10 is stuck or unable to update Windows to different builds?

If your upgrade to Windows 10 Is stuck at 99% then refer the link below suggested by
Ander Da Costa on May 6, 2016 and follow the steps suggested.

Redirecting

If you are referring to Windows updates then follow the steps and check.

Run the Update Troubleshooter on the computer.

Windows 10 has a built-in troubleshooter to check and fix issues with Update. I would suggest you to run this troubleshooter to check if the issue is with your Windows update.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on Troubleshooting and click on the view all option on the left panel.
• Run the Windows Update troubleshooter.
• Restart the system and check if the issue is resolved.

Do let us know the status of the issue to assist you further. Thank you.

 

i cannot purchase in app games with mobile billing

Hello,

There are several reasons why you are experiencing an issue when purchasing applications. It could be an internet connection issue or your mobile operator doesn't support this payment method. To know more, please provide the following information:

• Are you using WiFi when purchasing applications?
• Is the issue happening when purchasing a specific application?
• Have you tried any troubleshooting steps?

We suggest that you check this link to make sure your mobile operator supports Mobile Operator Billing as a payment
method.

 

Started Windows10 upgrade during free offer. It's stuck at 99% and has been overnight.

99% complete is step 12! Do not use the computer whilst the upgrading is in progress.