Windows 10: Why when I am resetting my PC it's stuck at 8%

Every time I try to reset my PC, it's always stuck at 8%. What's going on? Would also be useful to know how long does it take to reset.

Additional Information: I'm choosing the option to save my personal files when I'm resetting my PC.

:)

 

Win 10 resetting this pc stuck at 8%

Hi,

I realize that it must be difficult for you when things are not working as it should. Sorry to know that you are facing this issue. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  What is the make and model of the pc?
  
• 
  How are you trying to reset the pc?
  
• 
  Have you backed up your data?
  
• 
  What is the exact issue that you are facing in Windows 10?
  

As it has been stuck for a long time, suggest you to press and hold the power button to shut down the pc completely.

If you want to reset your pc, suggest you to refer to the section “Reset your PC” from this article.

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

Note: Resetting lets you choose whether to keep your files or remove them, and then reinstalls Windows.

Keep us informed to help you further.

 

Win 10 resetting this pc stuck at 8%

Hi,

Thank you for the reply and update.

Shut down the computer for about 3 minutes and then restart the pc to check if you are able to get to the desktop screen.

Keep us informed to help you further.