Windows 10: why when I plug external hard drive in does windows now close existing folders etc.

Whenever I plug a second hard drive in, windows now closes the one I have open which means I lose work. It is only recently that this started happening.

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

Computer freezes and Explorer doen't respond when I plug an external Hard drive

Hello jobkakule,

The issue is possibly caused by corrupted data or bad sectors on your external hard drive or could be a sign of a failing hard drive.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• Have you tried plugging your external hard drive to a different USB port? Also, check if you can access the drive by plugging it to a different computer.
• What is the make and model of your computer?

Meanwhile, I'd suggest to repair the bad sectors on your external hard drive. Kindly refer to the steps below:

(Let's just assume that the drive letter for your external hard drive is E. If not, please do change it to the correct drive letter)

1. Plug in your external hard drive. Click on Start, search for
Command Prompt, right-click on it and select Run as administrator.

2. Type in the following command below and press Enter after each command:

Chkdsk /f E:

Chkdsk /r E:

3. Reboot your computer after the scan is completed.

Looking forward to your response.

Regards.

 

External Hard Drive

I am using a new desktop with Windows 10/Mozilla-Firefox Browser.....

External Iomega hard drive backup....Model LDHD320-U

I am having a problem accessing some files in the Iomega backup.

Problem #1:

Am not getting the "menu" window that gives all the options with the external hard driv

The following are the steps that I have taken to use the external hard drive:

Plug in Iomega external hard drive....

My Windows "File Explorer" recognizes the hard drive....

Clicking on the Iomega Drive brings up my file folders....

Brings up: Administrator

My name

Click on "my name"

Lists: "Desktop"

"Favorites"

"My Documents"

Double Click on "My Documents" brings up total list of those "files"

Some of the files are "defined" (on left side of list) with pic of a "file" folder.

Some are defined by, "Adobe Reader" symbol

Some are defined by, "Word" symbol

I can open successfully the "Adobe Reader" and "Word" files ok.

(I have Microsoft Office 2013 installed)
The others with symbol of a plain file folder produces this small window error:

"Windows Script Host"
Code: 800A1391
Window is undefined

Tried looking up the error code above and don't understand squat......

Thank you...

<Moved to appropriate board>