Windows 10: Why when I run a PC Check for my job it says i'm running windows 8.1 but my system shows...

A job opportunity i have may be lost. When the PC check is run on my computer it states that I am running on a windows 8.1 operating system. When I go to

start

>settings

>system

>about

The computer shows as a windows 10 operating system and shows now signs of 8.1. How is this happening? I may have to give up the job if it isn't figured out.

:)

 

Splash screen says "this PC is unable to run windows 10" - Compatibility report says "You're Good to Go"

I have a weird issue where the Windows 10 App is giving different information depending on what screen I am on.

When I first open the app it says "Unfortunately, this PC is unable to run Windows 10" (See screen shot below)



So I click on the "View Report" to check the compatibility issue and I get a clean bill of health saying "You're good to go, Your PC will work with Windows 10"



What gives? I have not seen the temp folder showing that any files are getting downloaded in preparation for an install.

Background:

• The first time the compatibility report ran I had the widely reported issue of the CPU being reported as incompatible. I followed the instructions for forcing the patch for the App to be installed and I forced the compatibility checker to be re-run by following
  the steps over here How to Fix: CPU Not Compatible with Windows 10 Error (steps that are also suggested on this forum)
  • for whatever reason I got a confirmation saying that the compatibility checker had run in the command prompt but when I opened the app the last run day was from over a month ago and it still listed my CPU as being incompatible
  • Tried several more times with the same result
• When the Launch date happened the App must have run itself as the "last run" date changed to 7/29 and the compatibility check says I am all good. But the splash screen still says this PC is unable to run windows 10
• Uninstalling the app and re-downloading the necessary KB's doesn't fix the problem

System info:

• Lenovo W520 4270CTO
• CPU: i7-2960XM @ 2.70 GHz
• Video Card - Intel HD Graphics
• Video Card Discrete - NVIDIA Quadro 2000M
• Windows 7 SP1 64 bit

Any thoughts / suggestions? Thanks!

 

PC Won't Run Scheduled Task

Hi Fred,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

I would suggest you to try with the below methods and check if it helps.

Method 1:I suggest you to run System File Checker, which will check your system for missing, corrupt or damaged files and attempt to fix them.

Please refer the article on “How to run System File Checker” and check if that helps.

https://support.microsoft.com/kb/929833/en-gb

Method 2:

DISM:

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  

• 
  Close the command prompt and restart the PC and check if it works.
  

Hope this helps. If you face any issues with Windows, do get back to us. We will be happy to assist you.

 

Can't run sims 1.

Hi Addison,



Thank you for posting your query in Microsoft Community.



I can understand, how frustrating it can be, when things don’t work as expected.

I'd be glad to help you.

Please answer the query, mentioned below:

• 
  Can you run other games on the computer?
  

I would suggest you to follow these steps provided below and check, if it helps.

The issue is occurring due to outdated or corrupt graphics card driver.

Method 1:

You may also update the graphic card driver from Device Manager manually and check if this helps.



•Press (Windows key + X) and click on “Device Manager”.

•Expand “Display Adaptor”.

•Right click on the graphic card driver and select “Update Driver Software”. Once this is done, restart the computer and check, if it works.



If the issue still persists, follow the Method 2.

Method 2:

Install the latest Display adaptor driver and Graphic card driver in Compatibility mode:



I would suggest you to uninstall and download the Latest the Display adaptor driver and Graphic card driver from manufacture's website and reinstall it in compatibility mode.

1. Right click on the setup file of the driver and select Properties.

2. Select Compatibility Tab.

3. Place a check mark next to Run this program in

Compatibility Mode and select the operating system accordingly from the drop down list.

4. Let the driver to install and then, check the functionality.

I would also suggest you to uninstall and download the Sims 1 deluxe edition game software from The Sims official game software website and reinstall it in compatibility mode.

Try to follow these steps to uninstall the Sims 1 deluxe edition game software:

1. Press Windows key + R, to get the RUN command.

2. In RUN command Window, type control.

3. The Control Panel appears, then go to programs and features option.

4. In the programs and features option, go to the Uninstall or change a program and then, you can uninstall the Sims 1 deluxe edition game software.



Please feel free to contact us, if you face any issues with Windows.



Thank you.