Windows 10: why will my hp smart not open just keeps spinning

my hp smart app just keeps spinning and wont open

:)

 

HP SMART app - crash

Hi Blair,

Thank you for writing to Microsoft Community forum.

• Were there any changes made on the computer prior to this issue?
  

Meanwhile, you may try the troubleshooting steps listed in the articles listed below and check if it works:

• Fix problems with apps from Microsoft Store
  
• HP Smart for Windows
  
• Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.
  

Regards,

 

HP Smart keeps re-installing. Stop or block?

A printer-related program called HP Smart keeps coming baaaack! I uninstall it, and the next time I have to look at the apps list for something, I find it back in there.

There is an HP service, but I've stopped it and disabled it.

I have no HP printers, but there was a networked HP connected to another computer a while back.

Any help sincerely appreciated.

Checked registry. It's all over. Says it's Windows Store App for Your Printer. There's a package ID.

Pro 20H2, Lenovo PC, Brother printer

 

Setup of HP Officejet 9015e failing because HP Smart App does not open

Hello,
Running WIN 10 20H2 build 19042.906.

Trying to setup my 9015e on WIN 10. Connected via ethernet to modem/router (not using wireless). When getting HP Smart from the Windows Store, I hit my problem: HP Smart has installed from The Store, but will not open correctly. When I click Launch, it opens for about one second, then winks off the screen.


The error message is "Something Unexpected Happened" with the code: 0x800700B7.


I have gone through the HP support site, but every fix I find seems to return me to the HP Smart App to repair my problem; since HP Smart won't open, I seem to be stuck.

Any suggestions would be appreciated.