Windows 10: Why Windows is not going to sleep while plugged in, even by clicking on sleep option or...

I have the latest update of Windows 10 and it was working fine a while ago, but for some reason, now WindowsLaptop doesn't go to sleep while my laptop is plugged in.

When I click on the sleep option or close the lid, the screen turns off, but the laptop doesn't go to sleep. and when the laptop is not plugged in, it works fine and goes to sleep.

I should say, I tried resetting power options, but didn't work.

Please help!!!

thanks in advance

:)

 

Sleep option

Hi John,

The issue might be due to a disabled sleep to show in Power menu
option in Control Panel.

We would like to ask for some information:

• Did you get any error messages?
• Can you provide us with a screenshot?

In the meantime, please check if the sleep to show in Power menu
option in Control Panel is enabled using the steps below:

• Type Control Panel on the search box and press Enter.
• Select System and Security, then Power Options.
• Click on Choose what the power buttons do.
• Put a check-mark on the Sleep-Show in Power menu box.

We will wait for your response.

 

Windows 10 Sleep option problem

Hello Lam,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 family.

From the description provided, I understand that you are experiencing issues with configuring sleep option settings in Windows 10.

I would suggest you to refer to the below steps to access the and check if it applies to the situation.

• Open Settings app. To do so, click on the Settings app icon on the Start menu or simultaneously press Windows and I keys.
• Click the first option titled System.
• On the resulting page, click Power & Sleep.
• Now, under Sleep section, you will see two options:
  
  #On battery power, PC goes to sleep after
  
  #When plugged in, PC goes to sleep after
• For both options, expand the drop-down menu and select Never.
  
  Note: Changes made to the sleep mode will apply to the current power plan only. To make changes to other power plans, switch to the other power plan by clicking the battery icon in the system tray and then click on the current power plan tile.

However, if the above steps does not apply, follow the below recommended methods and check if it helps to resolve the issue.

Method 1

Follow these steps to run the Windows in built troubleshooter:

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Power option from the list.

e) Click Next to run the Hardware and Device
Troubleshooter.

Method 2

Follow the below steps to reset the Power option settings in Windows and check if it helps to resolve the issue.

1. Press Windows key + X from the keyboard.

2. Choose Command prompt from the context menu.

3. In the command prompt, type powercfg –restoredefaultschemes
and press Enter.4. Exit command prompt

Hope the above information was helpful. If you need further information, feel free to write to us and we would be happy to help you.

Thank you.

 

No Sleep Option After Upgraded to Windows 10

Hello Tung,

Thank you for keeping us posted and we appreciate your patience on this issue.

I suggest you to use the following steps to adjust the settings for when your display will power off and when your computer will go to sleep:

• Click the Start
  
  menu and select
  Settings.
• Click System.
• Click Power and sleep.
• Choose your desired Screen and Sleep settings.
• Click the X in the top right corner to close the window and save your changes.

Hope it helps this time.

Thank You.