Windows 10: Why wont Dell media player play dvd

this worked since I purchased it a few, months ago and now it wont play eternal dvd

it is Windows 10 and a Dell laptop

:)

 

Windows Media Player doesnt recognize there is a DVD in the player, and wont play it. Windows 10.

Hello,

May we know if there are any error messages that appear when you attempt to play the DVD in Windows Media Player?

As a first troubleshooting step, we suggest that you run the Windows Media Player DVD troubleshooter
and see if it fixes the issue. Here's how to run the troubleshooter:

• Press the Start button, then type troubleshooting.
• Click Troubleshooting.
• Click View all.
• Click Windows Media Player DVD.
• Follow the on-screen instructions to complete the troubleshooting.

If you need further assistance, feel free to ask us.

Regards.

 

Unable to play DVDs on Windows Media Player, Windows 10

Hi Alison,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following to assist you better:

• What exactly happens when you try to play DVDs on Windows Media Player?
• Are the DVDs being detected on your computer?

I suggest you to run Windows Media Player DVD troubleshooter.

Windows Media Player DVD troubleshooter find and fix problems with playing DVDs in Windows Media Player.

Steps:

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onWindows Media Player DVD and follow the onscreen instructions.

Also refer to the Microsoft article to know more about: Windows
Media Player

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to assist you further.

 

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