Windows 10: Why wont my asus rog g15’s screen turn on after enabling secure boot?

Why wont my asus rog g15’s screen turn on after enabling secure boot?

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ROG logo appears twice on booting up my Asus Zephyrus G15. How do I resolve it?

On switching on, ROG logo appears, system loads, 2/3 seconds blank screen and then again ROG logo appears eventually continues like a normal boot up. Is this issue related any software error or its a defective product. Laptop was functioning good for a week after purchase then after eventual windows updates, this error popped up.

Laptop: Asus ROG Zephyrus G15 2022
Windows 11 64 bit
BIOS 313

 

My Asus Rog Strix G15 can’t wifi 6

Good day! I'm Dhanam a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

I refer you install WIFI drivers from Asus website. you can use the following the website and choose your exact model, if you still have issue you can contact Asus to fix this hardware.

https://rog.asus.com/laptops/rog-strix/rog-stri...

I hope this helps. If this is not exactly what you need, please explain more so that I can help you better.

Regards

Dhanam

 

ASUS ROG Strix G15 - ACPI.SYS Failed on restart

Hi Tami,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you're having trouble with your ASUS ROG Strix G15 laptop. The ACPI.sys error is usually caused by a corrupted or outdated driver, a hardware issue, or a system file corruption. Here are some possible solutions that you can try:

- Update your ACPI driver. Ensure that all your drivers, especially chipset and ACPI-related drivers, are up to date. You can do this by going to the ASUS support website for your specific laptop model and downloading the latest drivers available.

- Run SFC (System File Checker). This is a built-in Windows tool that can scan and repair any corrupted system files. Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

- Check for BIOS Update: Although you mentioned avoiding BIOS updates, in some cases, a BIOS update might contain fixes for compatibility issues that cause ACPI.SYS errors. If you're comfortable, consider checking for a BIOS update specific to your ASUS ROG Strix G15 model.

- Perform a Clean Boot: Sometimes, third-party software or services can cause conflicts leading to such errors. Performing a clean boot can help identify if this is the case.

A "clean boot" starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. How to perform a clean boot in Windows - Microsoft Support

Memory dump files can be very useful if you are experiencing Windows blue screen problems and want to learn more about the specific errors that are causing these crashes. These files store detailed information about the error and can help you identify the root cause. These files are located in the "C:Windows Minidump" folder on your Windows system. You might consider sharing the details of the error here and I can help you analyze the information or provide more guidance on how to fix the problem.

If these steps don't resolve the issues, reaching out to ASUS support or seeking assistance from a professional technician might be necessary, especially if it's a persistent problem. They might have specific troubleshooting steps tailored to your laptop model or could provide further guidance.

I hope this helps. If there is anything not clear, please do not hesitate to let me know.



Your Sincerely

| Microsoft Community Support Specialist