Windows 10: why won't my Canon MG8150 printer scan to my computer?

why won't my Canon MG 8150 printer scan to pc?

:)

 

Can't "Scan To" from printer. Please help!

The scenenario is the following:

We have multiple subnets in our network. One of them is the security one which is 10.224.2.xxx

Computer A is connected directly into it. Ethernet cable comes out of the wall and goes into her Intel NIC.

Computer B is also connected directly into it. However, ethernet cable comes out of the wall, goes into a dock and then through the USB cable, gets internet.

Computer C is connected to our wireless security network which is 10.224.4.xxx
This computer is allowed on the firewall to talk to 10.224.2.xxx

All three computer have Webroot SecureAnywhere installed. The printer is an EPSON Workforce WF-4640. IP is 10.224.2.122 / 255.255.254.0 / 10.224.2.1 gateway / no iPV6 / 192.168.50.18 & .19 are DNS's. Printer has static IP.

I proceeded to install the drivers on all three computers. Here is where the problem comes.

Computer A installs just fine. Finds the printer on the subnet and completes installation. I can print and scan FROM the computer. I can also scan FROM the printer. When I go to "Document Capture Pro", I can see scan to: COMPUTER A on the list.

Computer B also installs just fine. Finds the printer and completes the installation. I can print and scan FROM the computer, but I cannot scan FROM the printer. It just wont list COMPUTER B at all!. I tried plugging the ethernet cable directly into the laptop, but still, the printer will not show computer B in the scan to list.

Computer C the same story, but worse. I cannot finish the installation properly because it will not find the printer. It is obviously on a different subnet, but it will not let me type in the address so I just cancel the printer finder part. I manually go to control panel and adjust the IP parameters. Same thing, I can print and scan from the computer but cannot scan FROM the printer. It will not list Computer C in the list.

I have tripled checked the EPSON Scan software on each PC. Each has the IP parameters set properly. I have spent days installing and reinstalling drivers, but no luck. Printer has updated firmware. I tried disabling Windows firewall, nothing.
At first I wanted to think it was Webroot, since there is a review on Amazon from a guy that had the same problem, but using Norton. However, how come Computer A works just fine?
When I though it was the dock, I quickly found out it was not as explained in Computer B when I plugged it directly.

At this point, Im running out of ideas. Im not even sure where else to go.

 

Canon printer won't scan...

I have a Canon Image Class D420 printer/scanner. Obviously I don't scan very often... as I noticed this a week ago then today I had time to try again (the scanner worked before Windows 10 upgrade). It will not scan a photo to my PC, the printer/scanner
is on and in print mode all is well but does nothing as far as a scan. Tried to download the scan app but the spinning wheel just keeps going around. Any suggestions would be appreciated.

 

Fix for Canon printer not scanning after upgrade to WIndows 10

I recently upgraded to Windows 10 and then my older Canon MP160 printer would no longer scan. It would print, but not scan. I saw a question about this in the Microsoft community, but no fixes in the responses. You don't need to buy a new printer!
After several attempts to fix the problem, I finally got the scanner to work! Here's what I had to do: First, I went to Control Panel, then under Hardware and Sound I clicked View Devices and Printers. Then I found my Canon MP160 in the list of devices,
right clicked on it and selected "Remove Device". Next I went to Apps & Features, located the Canon MP160 software, clicked on it and selected "Uninstall" to remove the software. On the Canon website I searched for my printer at this link: https://www.usa.canon.com/internet/portal/us/home/support/drivers-downloads
and since they displayed a note that there were no drivers for Windows 10 for my device, I downloaded the Windows 7 version of the Canon software. After downloading the driver installation file, I went to that file in my Downloads folder, right clicked on
it, selected "Properties", clicked the "Compatibility" tab, and under "Compatibility Mode" checked the box "Run This Program In Compatibility Mode For" and in the drop-down underneath I selected Windows 7. Then I clicked "Apply" and "Okay", then ran the installation
program. Once that is done, in order to start a scan you have to now start it from the computer, rather than from the printer "Scan" button. To start the scan from the computer, go to Control Panel, then View Devices and Printers, then right click the Canon
printer and select "Start Scan". This is the only way the scan will start now, it can no longer be initiated directly from the printer. But it works now. I found that I had to uninstall everything first, not just try reinstalling the Canon software because
that didn't work. It didn't work until I uninstalled everything first and followed the steps I just listed.