Windows 10: Why won't my laptop restart to factory settings?

I bought a used hp stream laptop and have tried all the way to reset to factory settings since I don't have the password to it and it gets to about 30% and then starts over and says it can't reset. How do I fix this or what am I doing wrong?

:)

 

Laptop went black and won;t reboot

Hi Andree,

Hardware and software conflict is one of the possible reasons why you're experiencing black screen. Sometimes, it is also because of hardware failure. To get this issue fixed, we suggest that you
boot into Safe Mode by following these steps:

• Turn off your computer 3 times while booting. Windows should automatically boot to the Recovery Environment after 3 unsuccessful attempts in a row.
  
• Once you are within the Recovery Environment, select Troubleshoot, and then
  Advanced options, then Startup Settings, and
  Restart. When it restarts, you should see a number of options. Press 5 or F5 for
  Safe Mode with Networking.

Once your computer is in Safe Mode, please follow the workaround provided on this
link. Simply select the similar case that you're experiencing to show the troubleshooting steps.

Let us know how it works.

 

after latest update my phone lost his network and won t work...several times restart by himself...also wi-fi tile won t work

after latest update my phone lost his network and won t work...several times restart by himself...also wi-fi tile won t work

 

how do i reset a asus laptop to factory settings?

The process of resetting an Asus laptop to factory settings can vary depending on the model and operating system. However, here are the general steps you can follow:

1. Back up your important files and data to an external hard drive or cloud storage as resetting your laptop to factory settings will erase all data.
   
2. Press the "F9" key repeatedly while the Asus laptop is booting up. This will take you to the recovery menu.
   
3. Select "Restore factory settings" from the menu.
   
4. Follow the prompts to confirm the reset process.
   
5. Wait for the reset process to complete, which may take several minutes.
   
6. Once the reset is complete, your Asus laptop will be restored to its original factory settings.