Windows 10: Why wont my mail merge complete?

I have done several mail merges before and never had an issue. However, I can't seem to get this one to complete. There are no issues found and all the email addresses are correct. Why won't it send?

:)

 

Mail merge with Windows Mail

Can you do a mail merge to email using Windows Mail? I've set my default email app to Mail, but it doesn't send the emails. I've done mail merges to Outlook in the past so have no trouble going through the right steps in Word, using an Excel list for the
email addresses.

 

Email mail merge

Hi Joan,

To assist you with your concern, we need to ask you a few questions:

• What email are you referring to?
• Are you using Outlook.com, Outlook 2013/2016, or Mail app?
• Are you using Office 2013 or Office 2016?

For more information regarding Mail Merge, we suggest that you check on the links below:

• Use mail merge to send bulk email messages
• Use mail merge to personalize letters for bulk mailings

Let us know so that we can further help.

 

Mail Merge duplicating field

Hi,

The duplication when printing the mail merge may be caused by incorrect settings. For us to provide better assistance, we would like to ask for additional information:

• Which version of Microsoft Office are you using?
• Can you please provide a screenshot of the issue?
• What Office app are you using to print the mail merge?
• What build and version of Windows 10 are you using?
• What troubleshooting steps have you tried so far?

We hope to hear from you soon.