Windows 10: Why won't my subscriptions load on the Xbox app on PC

Discus and support Why won't my subscriptions load on the Xbox app on PC in Windows 10 Gaming to solve the problem; Why won't my subscriptions load on the Xbox app on PC... Discussion in 'Windows 10 Gaming' started by Veg-911, Dec 14, 2020.

  1. VEG-911
    Veg-911 Win User

    Why won't my subscriptions load on the Xbox app on PC


    Why won't my subscriptions load on the Xbox app on PC

    :)
     
    Veg-911, Dec 14, 2020
    #1
  2. LORAINE MON
    Loraine Mon Win User

    Xbox PC App Error

    We appreciate your response and cooperation regarding this matter. Based on your reply, it appears that you need to enable the Xbox services to ensure that the app is up and running. You may follow the steps below to enable Xbox Live services:

    • Press the Start button and type Services on the search box.
    • On the list of services, look for Xbox Live Auth Manager,
      Xbox Live Game Save, and Xbox Live Networking Service.

    The next steps should be done to the three mentioned services above:

    • Right click on the service and select Properties.
    • Set the Startup type to Automatic. If the service isn't started, click
      Start.
    • Save the changes.
    • Launch the Xbox App and sign in to your account again.

    Let us know if you are able to sign in after performing the suggested solutions above.
     
    Loraine Mon, Dec 14, 2020
    #2
  3. STUN127
    Stun127 Win User
    xbox gold and live

    I have a GOLD subscription and my son is listed as a family member. Yet when he is on the xbox he is not a gold customer and does;t seem to have access to xbox live. any suggestions?

    Moved from Community Participation Center
     
    Stun127, Dec 14, 2020
    #3
  4. SPIRITX MS MVP
    SpiritX MS MVP Win User

    Why won't my subscriptions load on the Xbox app on PC

    Xbox gold subscription

    Hi,

    For most Xbox issues :

    The Microsoft Community (formerly Answers) has no influence on XBox or XBox Live

    so you need to contact them.

    XBox - Support

    Xbox Support

    XBox - Contact Us (Support)

    Xbox Support

    XBox - Support Forums - and My XBox (on upper right)

    Results in Xbox - Microsoft Community

    Xbox Support phone number
    • Toll free: (800) 4MY-XBOX or (800) 469-9269
    Hours of Operation: 600h to 2200h / Pacific Standard Time / everyday

    International (Direct Dial to U.S.A): 425-635-7180

    XBox LIVE - Service Status

    Xbox Support

    Manage XBox Live Account

    Xbox Support

    Troubleshoot XBox Live Sign-in Problems

    http://support.xbox.com/en-US/billing-and-subscriptions/windows-live-id/xbox-live-sign-in

    Xbox Live - Account Suspension Case Review

    http://forums.xbox.com/xbox_support/xbox_360_support/f/41/t/2023560.aspx

    Xbox Live - Policy & Enforcement - Case Review

    https://enforcement.xbox.com/Home/HowTo#sub-topic0-6

    Xbox - Feedback

    http://xbox.uservoice.com/

    Hope this helps.

    --------------------------------------------------------------------------------------------

    Rob Brown -
    Microsoft MVP     <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.
     
    SpiritX MS MVP, Dec 14, 2020
    #4
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Why won't my subscriptions load on the Xbox app on PC

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