Windows 10: Why won't Phone Link use my Bluetooth hearing aids when a place a call?

Bazsl1 · Dec 31, 2023

I have a hearing disability and wear hearing aids. My hearing aids function as a Bluetooth headset and are paired to my Pixel 6a phone so that I can hear when I use the phone. If I place a call using Phone Link, Phone Link disables my hearing aids and the call uses the phone's speaker and microphone, which means that I can't hear what is said. How can I fix this? Thanks.

:)

MisterEd · Dec 31, 2023

Advice on how to connect Win 10 Desktop to Bluetooth Hearing Aids

I think there is some confusion here. Bluetooth is not enough. Years ago Apple developed certain Bluetooth technology for their iOS platform to link with hearing aids. Hearing aids that work with this have Made for iPhone in their specifications. My hearing aids have this designation. Google has been slow at adapting to this but in 2019 as of Android 10 it now supports hearing aids. It appears that hearing aids manufacturers have been slow to develop hearing aids that are Made For All Phone devices so if you want that capability you are going to have to do some research before you buy new hearing aids.

Bluetooth and hearing aids Developed through a collaboration of leading technology firms, Bluetooth is a wireless communication platform that allows for the transfer of data between two or more electronic devices. The technology uses radio waves set to a high frequency to transmit data without interference or security risks. A wide variety of products incorporating Bluetooth connectivity have been developed, including mobile phones, music players, computers, tablets and televisions. Made for iPhone Apple has patented specific Bluetooth connectivity with hearing aids so that certain hearing aids can communicate directly with the iOS platform that runs iPhone, iPad and iPod Touch devices. This technology is designed to allow the devices direct connection without extreme stress on battery power. Most hearing aid manufacturers have released hearing aids that implement this Bluetooth technology, marketed as Made for iPhone. Visit Apple's website for a current listing of specific hearing aids that are compatible with the iOS platform. Android phones Google is currently developing a similar hearing aid compatibility standard for the Android platform, and several hearing aid brands can now stream to Android-based phones using version 10.0 or higher.
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Bluetooth hearing aids Bluetooth hearing aids: Everything you need to know

Made For Android hearing aids have been long-awaited and anticipated. Considering almost 80% of smartphone users use an Android-based phone, there is a massive market for hearing aids that connect directly to them in the way that Made For iPhone hearing aids do. Unfortunately, up to very recently, this has always been a problematic thing to achieve for the hearing device manufacturers. It has been quite a long time coming, but it has finally arrived. In an announcement on September 3rd 2019, it was confirmed that Made For Android would be finally available on Android 10 which began its rollout that day. The announcement said "For the first time, people with hearing loss can stream music, phone calls and other sounds directly from their compatible Google device to a ReSound LiNX Quattro hearing aid and Cochlear Nucleus 7 Sound Processor without worrying about their hearing devices’ battery life. " ... Bluetooth Hearing Aids That Work With Android Right Now There are Bluetooth hearing aids that work directly with Android right now. They are billed as Made For All Phone devices which is a concept of the Sonova group, their initial devices would allow you to answer calls hands-free in one hearing aid from an Android phone but would not allow you to stream audio to your hearing aids. Phonak Android Streaming However, the new Phonak Bluetooth hearing aid range called the Marvel will allow stereo streaming from an Android phone. It will also deliver stereo streaming from an iPhone, in fact, it will deliver both stereo streaming of phone calls and audio from any Bluetooth enabled phone. While these devices don't fit the rigid concept of MFI or MFA, they will connect to both Apple phones and Android phones and allow streaming.
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Made For Android Hearing Aids Made For Android Hearing Aids, The Types & The Brands

MisterEd · Dec 31, 2023

Advice on how to connect Win 10 Desktop to Bluetooth Hearing Aids

Some hearing aids (such as audeo L90) have bluetooth a2dp profile so they can stream audio from computers to hearing aids without additional hardware accessories. a2dp is listed in the audeo L90 manual. It is best to ask your audiologist about bluetooth compatibility and whether you need to buy a proprietary "bridge" device and as found out that even his audiologist doesn't really know about this issue. People get confused because hearing aids normally work without any issue with their phones --- but that is only because the FCC made a regulation mandating phone compatibility with hearing aids. And that regulation doesn't extend to pc's because pc's don't use public airwaves so they are not subjected to FCC regulations. Government regulation is the first way to get compatibility. Competition is the second way to get compatibility --- as the US is allowing "over the counter" dispensing of hearing aids and people started using apple airpods as pseudo hearing aids --- hearing aids companies are migrating from their proprietary solutions to actual industry bluetooth 5.2 standards (that has hearing aids support).
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Are you sure about the Bluetooth 5.2 requirement? The Samsung S21 (2021) I have only has Bluetooth 5.0. The Samsung S22 (2022) has Bluetooth 5.2 and the Samsung S23 (2023) has Bluetooth 5.3.

racone7143 · Dec 31, 2023

hearing aid bluetooth connection

Thanks for the info. I had moved in that direction already but my hearing aids were not listed. My hearing aids are listed as a Bluetooth device on my computer but they do not appear on the sound card window for some reason. Is there a way I can get the
sound card to locate them?

Windows 10: Why won't Phone Link use my Bluetooth hearing aids when a place a call?

Why won't Phone Link use my Bluetooth hearing aids when a place a call?

Why won't Phone Link use my Bluetooth hearing aids when a place a call?

Why won't Phone Link use my Bluetooth hearing aids when a place a call?

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