Windows 10: Why won't Windows 11 recognize my printer as a scanning device?

My HP All in One 8600 gives me the option to print but not scan. How can I use the scan option on my Windows 11 HP laptop. Everything worked fine on my old Windows 10.

:)

 

usb device not recognized (malfunction) - Printer

Hope somebody can help a non-techy here.
I have a canon IX4000 printer, and had been using it without problem. The next day (having touched nothing), I got a USB device not recognized warning, and that it has a malfunction (this is under Windows XP).

I've tried the following:
- deinstalling all USB drivers under device manager
- system restore to several days prior, when I knew the printer was working
- trying a different USB lead (tested the lead on another device, so know it works)
- plugged lead into every other available USB port on the computer (front and back).
- tried plugging it into another computer (comes up with the same malfunction warning)
- deinstalled the printer drivers, downloaded and reinstalled them.

Nothing I've tried works. I know the printer functions as I can start it up under service mode and print off test pages without problems, but my computer just won't have it. Could it be a hardware failure, and if not is there anything else I can try that isn't listed above?

Really grateful to anyone who can reply. *Smile

 

How can I get Windows 10 to recognize an Unspecified Device as a Printer?

I have installed a DYMO printer, but it is not listed as a printer but only as an Unspecified Device. How can I get Windows 10 to recognize an Unspecified Device as a Printer? All printer troubleshooting steps require it to be listed as a Printer, and
all Help solutions assume that it can be recognized as a printer.

 

I have windows 10 and my printer is HP OFFICEJET PRO 8610. My laptop says it is offline What do I do?

Hi Donna,

Thank you for posting in Microsoft Community.

• Have you installed all pending Windows and driver updates?
• Did you make any changes to your computer prior to this issue?

I suggest you to refer the link below and perform the troubleshooting steps suggested.

Archived - HP Support Community


Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks