Windows 10: Why Wont Xbox open on My sons pc after I removed him from the family account.

The trace Id is nUkF3UiS4UauYWlI.8.1, How do i remove the popup of family safety Even though i have removed him from the family group, screenshot wont upload,System specs, 16gb ramLaptop Rtx 30601tb storagemicron_2450

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My local PC profile is connected to my son's Family account, and I can't remove it

Hello. I am having a problem with my windows PC user profile. We use Microsoft Family Safety to control our kids' screen time. I logged into my son's xbox account using Chrome on my PC, then logged off. Now my main PC local profile shows his e-mail address, and my computer is showing up as a device in his Microsoft Family Safety settings. I have tried deleting the device from his Microsoft Family account, but it keeps coming back, and I can't get my primary PC profile to disassociate from his account. I reached a Microsoft technician who spent about an hour troubleshooting via screen share but said someone from the Microsoft Family team would need to look at it. I contacted them via email, and of course, they responded with basic steps to remove a user's account, which isn't the issue.

To summarize, here's what happened:

1. I logged into my main PC using my standard desktop profile, which is a local account, not a cloud account.

2. While logged into this account, I opened Chrome, went to xbox.com, and logged in using his account to test something.

3. I logged out of his xbox.com account on the browser and restarted the PC.

4. Now, when I open Chrome or Edge, I am told I don't have any screen time left, as if I am logged into my son's account.

5. When I open my main local account profile, I see my user name, but my son's email address (the one associated with his xbox account).

6. When I log into Microsoft Family Safety, I see my PC as a device under my son's profile, and there is no way to remove it.

So now I cannot use Chrome or Edge on my local profile.

I appreciate any suggestions, advice, or troubleshooting tips.

Thanks.

 

Transfer Xbox Account to a Family Member

Thank for your response. Your Microsoft account is the account you use to manage your interactions with Xbox Live and other Microsoft services, including Outlook.com, OneDrive, Skype, Windows 10, Windows Phone, and more. This central account allows you to:

• Manage all your Microsoft services from a single account
• Sign in to your Xbox console or the Windows 10 Xbox App
• Manage your purchases and subscriptions
• Establish and manage family settings to keep your kids safe

You can create a new Microsoft account to set it as an Xbox Live account, for your son can transfer your son's password handles, game licenses, and account activity. The steps are provided on this

link that was shared earlier.

We'll keep an eye on your response.

 

I would like to add back my sons account to family safety settings UNNVeGxUyECC4aA0.37.117

Hi,

Thank you for posting in Microsoft Community.

I’m sorry to hear that you’re having trouble adding your son to your family safety group. The error code you provided is not familiar to me. However, according to Microsoft Support, you can try the following steps to fix the issue:

• Make sure that your son’s account is a child account and not an adult account.
  
• Check if your son’s account is already part of another family group. If it is, then you need to remove it from that group first before adding it to your family group.
  
  - let him login to family.microsoft.com to check if he belongs to a family group or not
  
• Try adding your son’s account again after a few hours or days.
  

We hope this help. We look forward for your response!

Sincerely,

Leonardo_Y