Windows 10: Wi-Fi and Bluetooth Devices were suddenly deleted and aren't here anymore Windows 11

Hello,Since a week, my Laptop started to have problems. My Wi-Fi and Bluetooth devices stopped working, error code 10 on the device manager, but with a lot of restarts they showed up again, and no errors occured. I just want to note that the Bluetooth device literally disappears, not the Wi-Fi one, which has an error code 10.Now the same problem occured, so I tried everything, and when I uninstalled the Wi-Fi device, it never came back with a restart and a driver installation.Now there's no trace of these devices. What should I do ? I already tested the network reset, with Settings and CMD,

:)

 

Unable to access Bluetooth and Wi-Fi as there are no drivers in Device Manager on Windows 10

Hi,



Thank you for posting in Microsoft Community and being part of Windows 10.



I understand your concern that you are unable to access Wi-Fi and Bluetooth as there are no drivers under Device Manager after upgrading to Windows 10.

• Do let us know the make and model of your device?

This issue might have occurred due to corrupted/ outdated drivers after upgrading to Windows 10.



Try few of the below troubleshooting steps and check if it helps.



Step 1: I suggest you to run
Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

Steps:

• 
  Press Windows
  key from the keyboard, type Troubleshooting and select it.
  
• 
  Click on view all option on the upper left corner of
  Troubleshooting window.
  
• 
  Select the Hardware and Device
  options from the list.
  
• 
  Click Next to run the
  Hardware and Device Troubleshooter.
  
  
  

Step 2: I suggest you to install the latest drivers and updates for your device after upgrading to Windows 10.

This will help you to find the drivers for Bluetooth and Wi-Fi and may help in installing the drivers.

Steps:

1. Connect to the internet (Wired internet connection).

2. Press
Windows key and type updates.

3. Click on
Check for updates.

4. Under
Windows Updates, click on Check for updates.

5. Try to install the updates being shown.



Refer: Connect to Bluetooth devices





Hope it helps. Get back to us for further assistance on this issue, we will be happy to help you further.

 

Windows 10 laptop is connected to the Wi-Fi, but don't give me the opportunity to enter a password.

Hi,

I suggest you to follow the below steps to delete the connected Wi-Fi device and try adding it again.

• 
  Type View Network Connections in the search bar and click on the same.
  
• 
  If your Wi-Fi device is listed, right-click on the device and click on
  Delete.
  
• 
  Now, try connecting to the Wi-Fi and check if it prompts for the password.
  

Hope this helps. Keep us updated with the issue to assist you further.

Thank you.

 

Bluetooth earphones are suddenly disconnecting when Wi-Fi is on


I have a strange issue that's suddenly developed. I purchased a pair of bluetooth Philips earphones last month and I was able to use them with my Lenovo laptop shortly after with no issues.

The only issue was that I had to keep on removing the device and repairing to connect. The 'Connect' icon in the Action Centre doesn't work. That was a minor issue; however now my earphones are unable to work with the laptop unless I switch off the Wi-Fi adapter. They either take two or three times to pair and when successful, I cannot switch the playback device from my speakers to the Bluetooth stereo earphones until I disable the Wi-Fi.

It's not the earphones themselves as they work with my tablet and phones perfectly fine. I believe it may have something to do with an unscheduled and unwanted update from Windows 10 yesterday. I thought I had turned them off but apparently not because they were almost halfway yesterday.

The other explanation is that there's some inteference from my router as I was trying to upgrade speeds by switching to 5GHz on the router page but since my laptop didn't support that, I gave up and switched back to 2.4.

What could the issue here be?