Windows 10: Wi-fi, audio, USB not working on Asus X202E

Hi, it's my first time posting here but I've read and learned a lot from this forum, so thank you all very much in advance!

I'm trying to repair a friend's Asus X202E notebook. It worked normally until it got stuck in the blue screen during startup, and wouldn't complete booting. Someone formated the HDD (including the recovery partition) and installed W8.1, which worked but with no sound or internet (wireless or cable). The device manager doesn't show these devices at all. One USB port doesn't work either.

I first thought it was a driver issue, but couldn't make it work. After many attempts I decided to try a W10 clean install, which is installed now, but the symptoms remain the same. I can access the internet through a USB wifi dongle.

I've tried:

- Using Windows troubleshooter;
- Downloading and installing many drivers from the Asus site, for many components (besides audio and internet cards);
- Downloading a X202E drivers compendium some good soul posted here in this forum;
- Using DriverEasy;
- Installing the audio card as legacy in device manager;
- Reseatting wi-fi card;
- Checking the logic board for damage (not good at this, but it looked alright);
- (Going to update as I remember more steps I tried)

I'd really appreciate your assistance in this matter, thank you all!

:)

 

Can't Connect to this network and Windows 10 drops Wifi connection.

Hi Ritesh Gite,

does your router supports 802.11n standard?

My friend have Win10 incompatibile laptop (Asus X202E) with automatically loaded
Wi-Fi adapter drivers from Windows Update. Connection works with Mikrotik 951g-2hnd (802.11 b/g/n). But is not working with D-Link DI-524 (802.11
b/g)!

Thanks for info

PJ

 

Black Screen After Update

This issue was caused by a bad driver from my Asus 811n Wi-Fi card.

DO NOT INSTALL THE ASUS DRIVER AT ANY COST.

Now find a usb 3 driver that WORKS with Windows 10.

Seriously? Usb 3.0 didn't even exist before now.

 

The full model of the notebook is Asus S200E - ct252h - X202E

It had a persistent blue screen during boot which desapeared after a fresh install. After that, no wi-fi, no ethernet, no audio, no USB 3.0, on both W8.1 and W10.

I have tested: ASUS driver update, Intel driver update, DriverEasy, many original X202E ASUS drivers. Neither Audio or Network devices appear on device manager.

Can it still be a driver issue? Would it be a device by device driver solution, or could there be a chipset driver that would "unlock" the devices?

If not a driver issue, what else could it be?

 

Go up to the tool bar in Device Manager and choose View/Show Hidden Devices
Please attach a screenshot of Device Manager.
Especially under Network Adapters, Universal Serial Bus Controllers, and Sound, Video and Game Controllers showing.
If any of these devices have yellow flags, Go to the Asus drivers site ASUS Global
the Chipset, LAN, Wireless and any other drivers you need from the Device Manager
If that still doesn't work, try updating the Bios, using the Bios Utility

 

Thank you very much for your reply!

No yellow flags in the device manager, as the screenshots show. The screenshots are in portuguese, sorry about that, feel free to ask me if you need anything to be translated.







Bios already updated to latest version, 210.

 

The USB Controllers section is displayed twice due to poor screenshot abilities on my part.

I´ve disabled USB shutdown in the energy sections of the USB drivers, and the USB 3.0 Host driver is up to date. The Realtek Wireless Adapter USB 2.0 is the Wifi dongle I´m using.

 

Another screenshot of the System Devices section of the device manager. Again it´s in portuguese, I can translate whateaver is needed.

I´m still wondering if this is something related to a chipset driver... There is a Legacy Device (Dispositivo herdado) which I found out to be nothing of concern, checking the device ID: INT0800, as by this thread: G75VW Windows 10 Legacy Device?

 

Well, I finally gave up, going to assume the logic board is toasted and buy some USB dongles for the missing functions, as my friend can´t afford a new logic board.

Thank you all for the assistance!