Windows 10: Wi-Fi cutting out constantly Intel Wireless-AC 9260 160MHz

Discus and support Wi-Fi cutting out constantly Intel Wireless-AC 9260 160MHz in Windows 10 Network and Sharing to solve the problem; My Wi-Fi has been dropping out anywhere from once an hour to multiple times a minute, which has made working from home near impossible. The issues... Discussion in 'Windows 10 Network and Sharing' started by Tashi_, Mar 24, 2021.

  1. Tashi_ Win User

    Wi-Fi cutting out constantly Intel Wireless-AC 9260 160MHz


    My Wi-Fi has been dropping out anywhere from once an hour to multiple times a minute, which has made working from home near impossible.


    The issues are non-existent when I'm on Manjaro Linux, but are constant whenever I am forced to use Windows.


    I have already:

    • Updated all my drivers
    • Reinstalled my network drivers
    • Downgraded to the Asus OEM network drivers
    • Checked that power settings are in performance modes
    • Updated my BIOS to the latest version
    • Installed the latest version of Windows
    • Done a clean Windows reinstall


    This is my hardware:


    ASUS TUF X570-Plus Wi-Fi - Wireless adapter is the Intel Wireless-AC 9260 160MHz

    AMD Ryzen 5 3600

    Nvidia GeForce RTX 2060S

    16 GB Corsair DDR4 3200 MHz

    Western Digital 500 GB M.2 NVMe SSD


    This issue is extremely frustrating, and I have lost so much time trying to fix it. Any actual help not involving solutions mentioned above would be much appreciated.

    :)
     
    Tashi_, Mar 24, 2021
    #1
  2. Brink Win User
  3. fg2001 Win User
    Intel Wi-Fi adapter AC-9260 and Windows 10 Build 16299.371, Driver update unclear

    I replaced the Wi-Fi adapter on my Lenovo Yoga 920-13IKB with an Intel AC-9260. I used the latest drivers supplied by Intel PROSet wireless software and drivers which installed the following:

    Intel Wireless AC-9260 Driver 20.40.0.4 Dated 2/6/2018

    Intel Wireless Bluetooth Driver 20.40.0.3 Dated 2/8/2018

    Everything worked fine with these drivers, but last time windows update ran it installed a new Intel Wireless Driver 20.50.0.3 Dated 3/14/2018.

    This latest driver does not appear to be the correct driver for the 9260 nor for the Lenovo Yoga. The performance with the updated driver was inconsistent and slower than it was with the latest driver supplied by Intel. I had to roll back the driver to 20.40.0.4
    to get back to the normal operation.

    Any idea of the changes on driver 20.50.0.3 versus 20.40.0.4 ?

    Also does this update apply to the Intel AC-9260 or is it for a different adapter and different machine ?

    If it is for a different adapter why was it applied on the Lenovo Yoga 920 with AC-9260?

    From the description in the link below it shows Killer AC-1550i (9560NGW)

    Microsoft Update Catalog

    I also noticed that the MS update catalog shows a cab of about 75MB for driver 20.40.0.4 while the cab for 20.50.0.3 is only 4.5MB.
     
    fg2001, Mar 24, 2021
    #3
  4. Brink Win User

    Wi-Fi cutting out constantly Intel Wireless-AC 9260 160MHz

    Latest Intel PROSet Wi-Fi Driver for Windows 10

    Latest Windows 10 Wi-Fi Driver for Intel Wireless Adapters

    Downloads page for Intel Wireless Networking


    Wi-Fi cutting out constantly Intel Wireless-AC 9260 160MHz [​IMG]



    Wi-Fi cutting out constantly Intel Wireless-AC 9260 160MHz [​IMG]
    Note WHQL version: 22.20.0
    Release Date: January 12, 2021

    Download: Intel PROSet Wireless Software for Windows 10

    Release Notes

    Key Issues Fixed and Changes on package version 22.20.0
    • Windows* Stop Errors (BSOD) may occur which are associated the Intel Wireless driver.
    • Windows* Stop Errors (BSOD) may occur when transferring large files from one PC connected to a Wi-Fi 6 Access Point to another PC in a mixed mode environment (e.g. 802.11ax/ac).
    • When a cellphone is connected to a Wi-Fi 6 adapter system using Windows®10 mobile Hotspot and switching system from 2.4GHz to 5GHz band, the mobile hotspot connection may fail.
    • Intel® PROSet/Wireless Software 22.20.0 has been updated to include functional and security updates. Users should update to the latest version.
    This download is valid for the product(s) listed below.

     
    Brink, Mar 24, 2021
    #4
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Wi-Fi cutting out constantly Intel Wireless-AC 9260 160MHz

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