Windows 10: Wi-Fi Download speed only get phone 1/2

HiI am using Dell Windows 11 Homemodle : Inspiron 5501Question :1 My phone got 200mbps and my laptop only got 100mbps download speed in speedtest.net.My phone and laptop is very close, Same Wi-Fi 5GHZ.2 it will disconnect randomly when I was playing game.Show "connected, No internet" Chinese version ""----------What I DO :Check Windows Update It's newestChange Wi-Fi ChannelRestart My routerUsing CMD with netsh winsock reset commandRestart Wi-Fi adapter Qualcomm QCA61x4A 802.11acCheck Wi-Fi adapter Update by using Intel driver assistant No update availableChange DNS Server t

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Wi-fi problem

The Spectrum tech came in on Friday because the speed test was slow, download was 12.8mb and upload was 7.7mb. I am paying for the max speed possible. So he changed out the connector at the wall, replaced a few cables and replaced the router. This router has 2 wi-fi speeds. 2.4g and 5g. All 3 of the laptops that I have and my cell phone see the 2.4g wi-fi but not the 5g wi-fi. Only my tablet sees both wi-fi's and can connect. Why only my tablet sees the 5g wi-fi?

Steve

 

Reported Wi-Fi speed wrong

The way Windows calculates the Wi-Fi speed never really translates down to the actual transfer rate. However, since you are seeing some big difference here, I suggest the following:

1) Try switching between 20 and 40 Mhz.

2) Investigate possible sources of EM interference.

3) Try moving closer to the access point.

In case these don't work, it is most likely a problem with either the network card or the access point.

 

Windows 10 and no wi-fi

Hi Joachim,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I would suggest you to follow the methods below:

Method 1: Run the Hardware and Device troubleshooter by following the steps below:

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on troubleshooting, then click on “Hardware and sound”.
• Under Hardware and sound, click on “hardware and devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Method 2: The issue may occur if the drivers for Wi-fi are not installed or updated. I suggest you to install/update the latest version for Wi-fi drivers by following the steps below.

• Press ‘windows key + R’ and type ‘devmgmt.msc’ and press Enter.
• Expand ‘Network adapter’ and right click on Wi-fi driver and select update.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.