Windows 10: Wi-fi problem

The Spectrum tech came in on Friday because the speed test was slow, download was 12.8mb and upload was 7.7mb. I am paying for the max speed possible. So he changed out the connector at the wall, replaced a few cables and replaced the router. This router has 2 wi-fi speeds. 2.4g and 5g. All 3 of the laptops that I have and my cell phone see the 2.4g wi-fi but not the 5g wi-fi. Only my tablet sees both wi-fi's and can connect. Why only my tablet sees the 5g wi-fi?

Steve

:)

 

Trouble Changing Wi-Fi Password


I've been following the following steps to change my Wi-Fi password for some time:

1. Launch Control Panel.
2. Click "Network and Internet."
3. Click "Network and Sharing Center."
4. Click "Wi-Fi...."
5. Click "Wireless Properties."
6. Click the Security tab.
7. Check "Show characters."
8. Enter the password in "Network security key."

Those steps have been working just fine, but today I discovered a new wrinkle. If I change the password inside the router first, "Wi-Fi..." doesn't appear in step 4. This isn't much of a problem at home, because I can just change the password in Control Panel before I change it inside the router, but it would be a problem at a public hotspot, or something of that nature. I also tested Brink's instructions in "How to Connect To a Wireless Network in Windows 10," but they don't work for me either. How can I fix this?

 

Wi-Fi errors (Windows 10)

I'm currently troubleshooting a HP laptop (HP G62-a10SQ to be more specific). The problem is that it doesn't want to connect to any Wi-Fi network. It leaves me with the generic error "Can't connect to this network." I've tried these steps so far

• Restarting the computer
  
• Flushing DNS
  
• Releasing and renewing the ipconfig
  
• Uninstalling the driver
  
• Reinstalling the driver
  
• Reseating the Wi-FI module
  
• Checking Windows Update for any drivers
  
• Updating the driver in Device Manager
  
• Temporarily removing my Wi-Fi encryption
  
• Trying to connect to a different Wi-Fi network outside of my network
  
• Probably more troubleshooting steps I can't remember atm (I will edit the post if I remember anything)
  

 

Wi-Fi connected but internet stops working

Hi Dave,

To help you with your concern, we suggest that you follow the steps provided on the links given below:

• Fix network connection issues in Windows 10
• Fix Wi-Fi problems in Windows 10

Let us know how it goes.

Regards.