Windows 10: Wi-Fi runs fine on Tablet, Phone, TV -- but crawls on my Windows 10 laptop

I upgraded to a Motorola MG8702 modem/router combo a week ago, so that I could take advantage of a higher speed connection. I was previously getting about 35 mbps with an old Motorola modem and ASUS router. I ran a speed test after configuring the router, and it showed a 239 mbps download speed in 5.1 GHz, I did not do any speed tests in the ensuing days, because I didn’t think I had any reason to. Then yesterday, after booting my laptop in the morning, I found website pages slow to load. I ran a speed test and discovered that I was only getting a download speed of 10 mbps. I plugged in an Eth

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PC connection issue (Wi-Fi)

I have 2 PCs hooked up, both running Windows 10. My PC in the living room is connected directly to the cable modem and I am using a portable Wi-Fi adapter (Netgear Genie) for my PC in the bedroom. Everything was working fine until a few days ago when I lost my Wi-Fi signal in the bedroom. The Wi-Fi icon disappeared from the taskbar. So I thought it may be the adapter. So I moved the PC into the living room and connected it directly. Well....nothing. There is still no signal. The wi-fi in my house is still active because I'm able to use my cell phone and tablet. So...any suggestions? If what I wrote is unclear let me know. Thanks.

Craig

 

Windows 10 and no wi-fi

Hi Joachim,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I would suggest you to follow the methods below:

Method 1: Run the Hardware and Device troubleshooter by following the steps below:

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on troubleshooting, then click on “Hardware and sound”.
• Under Hardware and sound, click on “hardware and devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Method 2: The issue may occur if the drivers for Wi-fi are not installed or updated. I suggest you to install/update the latest version for Wi-fi drivers by following the steps below.

• Press ‘windows key + R’ and type ‘devmgmt.msc’ and press Enter.
• Expand ‘Network adapter’ and right click on Wi-fi driver and select update.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Trouble Changing Wi-Fi Password


I've been following the following steps to change my Wi-Fi password for some time:

1. Launch Control Panel.
2. Click "Network and Internet."
3. Click "Network and Sharing Center."
4. Click "Wi-Fi...."
5. Click "Wireless Properties."
6. Click the Security tab.
7. Check "Show characters."
8. Enter the password in "Network security key."

Those steps have been working just fine, but today I discovered a new wrinkle. If I change the password inside the router first, "Wi-Fi..." doesn't appear in step 4. This isn't much of a problem at home, because I can just change the password in Control Panel before I change it inside the router, but it would be a problem at a public hotspot, or something of that nature. I also tested Brink's instructions in "How to Connect To a Wireless Network in Windows 10," but they don't work for me either. How can I fix this?